Stay Safe at Royal Sonesta Chicago River North
We’d like to start by thanking you for trusting us during these very challenging times. Like you, our entire team is anxiously awaiting our return to all the services and experiences but until that day comes, we want you to know we are committed to making the best of the current situation, and that we will do our very best to help you Stay Safe with Sonesta.
Full Stay Safe with Sonesta program details can be found at Sonesta.com/staysafe, and below are highlights of how it is being implemented at our hotel:
- Please note, for the health & safety of our guests and team members, Sonesta hotels require guests to wear face coverings in all indoor public areas.
- Individuals are required by law to wear face coverings in public areas inside the hotel.
- Limited-contact check-in and check out
- Guests and employees will always maintain 6-feet or social distancing.
- Limited number of guests on all of our elevators, and guests must sanitize hands prior to riding the elevator.
- Social distancing must also be maintained in all public spaces; lobby, and fitness center.
- In-room spa services are currently unavailable.
- We are not currently providing housekeeping service during your stay. We can make arrangements to provide clean linens and towels upon request.
- Additional towels, linens and non-essential items (laundry bags, pen, paper, etc.) that have been removed from your room are available upon request.
- The Fitness Center is open at limited capacity. Reservations and masks are required per Chicago mandate.
- The Swimming Pool is now open at limited capacity. Reservations are required, so please reach out to our Front Desk for pool availability during your stay: 312.755.9703
- Valet parking is not currently available. Please contact the Front Desk for Self-Parking options”
- The following outlets are currently closed:
- Hotel’s restaurant and bar
- In-Room dining
We look forward to welcoming you on your next trip to Chicago.
During these challenging times, tell us how we’re doing to help you Stay Safe with Sonesta: (888)SAFE-050 or firstname.lastname@example.org.