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Frequently Asked Questions

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The Sonesta Travel Pass guest rewards program is complimentary and takes seconds to join. Simply enroll online or at any Sonesta hotel and start enjoying benefits on your first stay.

Membership levels are as follows:
Member level begins upon enrollment;
Preferred level requires six (6) qualifying nights in a calendar year;
Elite level requires twelve (12) qualifying nights in a calendar year.

It’s very simple to earn top tier Elite level benefits! Plus, once you’ve earned status in any calendar year, such status will remain through end of the following calendar year.  Just another way Sonesta Travel Pass brings you more.

As a Sonesta Travel Pass member you are entitled to a number of benefits that start from the moment you enroll. Depending on your membership level, perks include complimentary upgraded internet, early check-in/late check-out, complimentary room upgrades, the ability to earn reward points for free reward nights, and many more. See the entire list of benefits.

Of course! Sonesta offers a status match to Preferred and Elite levels in other hotel loyalty programs.  All you need to do is enroll in Sonesta Travel Pass and simply contact Travel Pass Customer Care  with your Travel Pass Member ID and a copy of a current membership card or statement showing your status in another hotel loyalty program.  It’s that simple.

Yes! As a Sonesta Travel Pass member, you'll have exclusive access to our Member Only rates so you always save a minimum of 5% off Sonesta's Best Available Rate when you book through Sonesta.com or 1.800.Sonesta. Members will receive exclusive member-only email offers too - but make sure you always opt-in to receive our emails.

No. The name on the reservation must match the name on the Sonesta Travel Pass account in order for stay credit to be awarded, so each person needs to sign up separately. However, you may transfer a free reward night to an immediate family member. Please see terms & conditions for full details.

The Sonesta Travel Pass guest rewards program is complimentary and takes seconds to join. Simply enroll online or at any Sonesta hotel and start enjoying benefits on your first stay.

Membership levels are as follows:
Member level begins upon enrollment;
Preferred level requires six (6) qualifying nights in a calendar year;
Elite level requires twelve (12) qualifying nights in a calendar year.

It’s very simple to earn top tier Elite level benefits! Plus, once you’ve earned status in any calendar year, such status will remain through end of the following calendar year.  Just another way Sonesta Travel Pass brings you more.

As a Sonesta Travel Pass member you are entitled to a number of benefits that start from the moment you enroll. Depending on your membership level, perks include complimentary upgraded internet, early check-in/late check-out, complimentary room upgrades, the ability to earn reward points for free reward nights, and many more. See the entire list of benefits.

Of course! Sonesta offers a status match to Preferred and Elite levels in other hotel loyalty programs.  All you need to do is enroll in Sonesta Travel Pass and simply contact Travel Pass Customer Care  with your Travel Pass Member ID and a copy of a current membership card or statement showing your status in another hotel loyalty program.  It’s that simple.

Yes! As a Sonesta Travel Pass member, you'll have exclusive access to our Member Only rates so you always save a minimum of 5% off Sonesta's Best Available Rate when you book through Sonesta.com or 1.800.Sonesta. Members will receive exclusive member-only email offers too - but make sure you always opt-in to receive our emails.

No. The name on the reservation must match the name on the Sonesta Travel Pass account in order for stay credit to be awarded, so each person needs to sign up separately. However, you may transfer a free reward night to an immediate family member. Please see terms & conditions for full details.