Event Technology

Hotel Internet & Network Options

Royal Sonesta New Orleans offers two levels of Internet access. We offer a complimentary and enhanced connection, both, which are available on multiple devices. Please see the details and fees below for internet options.

Travel Pass and Business Pass members may enjoy discounts on the Enhanced Internet Service – so please ask the Front Desk how to join today!


  • Enjoy Complimentary Internet connectivity. Ideal for checking email, following a friend on Facebook, or browsing the web; use up to 3 devices.
  • Cost per day: Free
  • Cost per day for Travel Pass & Business Pass Members: Free*


  • Get more bandwidth for web surfing, email, VPN, FaceTime, Skype, YouTube and games; use up to 6 devices.
  • Cost per day: $10 billed directly to your guest room
  • Cost per day for Travel Pass & Business Pass Members: Free*
  • The connection will be good for the next 24 hours. You may connect and disconnect as many times as you would like during this 24-hour period.

*Fees are based on qualifying nights.

Connect to Wi-Fi

Start with your computer off.

Wireless Internet

Turn your computer on and launch your web browser. You will be presented with a connection page, a legal notice and a page asking which type of connection you would like, Complimentary or Enhanced. On each page, click on the appropriate button.

Technical Support

Contact Guest Internet Support toll-free at 1.866.675.6060 if you are experiencing difficulties.

Royal Productions

Royal Productions is a skilled, knowledgeable, and customer service oriented Audio Visual Company available to help make your next event or meeting a memorable one. We have over 28 years of experience, and for 10 years we have successfully partnered with the Royal Sonesta New Orleans as their official in-house audio visual partner servicing corporate, association, social and special events from hundreds of different industries, in size and scale.

Royal Productions is here to help you easily engage, educate and entertain your audience at your next event at the Royal Sonesta New Orleans. Our extensive knowledge about the ballroom and the capabilities of each breakout room, electrical services, rigging services and IT services will aid in supporting any request needed to make planning a professional audio visual service a breeze so that you can focus on your message and your audience without any worry.

Some services include:

  • Full-service audio visual production services
  • HD projection, LED walls, LED lighting, concert level sound systems
  • General session, keynote presentations and breakout meeting room support
  • Skilled and experienced audio visual technicians
  • Large-format digital printing (stage backdrops)
  • Custom and themed stage sets
  • Custom color banners and branding signage 
  • Computers, laptops, printer rental and IT services

The Royal Productions art and stage set departments will work closely with you from day one and can offer stage sets samples to help enhance your event. We will even meet months in advance before your audience arrives!

If you’re obsessed with “branding” your event, we can help! Royal Productions can offer solutions to ensure your attendees are continually reminded of your event's theme and company name in unique ways throughout the hotel property. Royal Productions is an expert in helping visualize your brand and event message by utilizing the latest in audio visual equipment to help create most memorable event yet.

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