Stay Safe at The Clift Royal Sonesta Hotel
We’d like to start by thanking you for trusting us during these very challenging times. Like you, our entire team is anxiously awaiting our return to all the services and experiences but until that day comes, we want you to know we are committed to making the best of the current situation, and that we will do our very best to help you Stay Safe with Sonesta.
Full Stay Safe with Sonesta program details can be found at Sonesta.com/staysafe, and below are highlights of how it is being implemented at our hotel:
- Please note, for the health & safety of our guests and team members, Sonesta hotels and local health ordinances require guests to wear face coverings in all indoor public areas.
- Limited-contact check-in and check out.
- Guests and employees will always maintain 6-feet of social distancing.
- Limited number of guests on all elevators and guests must sanitize hands prior to riding the elevator.
- Social distancing must also be maintained in all public spaces, lobby, restaurant and fitness center.
- We are currently providing light touch housekeeping service during your stay, every third day.
- Additional housekeeping service can be requested either at time of check-in or by 6pm the previous night.
- Guests must depart the room while our housekeeping team is present and servicing the room.
- We can make arrangements to provide clean linens, towels and non-essential items (robes, slippers, laundry bags, pen, paper, etc.) that have been removed from your room. Requests can be made via our internal texting service or by dialing "0".
- The Fitness Center is open 24/7 with limited access and social distancing in place, reservation is required. Please dial "0".
- Valet parking is available through the hotel, self-parking options are also available locally.
- Laundry & dry cleaning services are available Wednesday to Sunday.
- On Demand Mini Bar items are available upon request via our internal texting service or by dialing "0". See menu for selection.
- The following outlets are temporarily closed: Fredericks | Redwood Room | In Room Dining.
- List of available local restaurants is available here and at the Front Desk.
At The Clift Royal Sonesta, each member of our team is proud, passionate and dedicated to your satisfaction during your stay. Please do not hesitate to reach out directly to me or to any of our team members and we will make everything possible to make your stay even more memorable.
Thank you for staying at The Clift Royal Sonesta, we are grateful that you have chosen us for your visit to San Francisco and we trust your stay with us will be memorable and safe.
We look forward to welcoming you on your next trip to San Francisco!
During these challenging times, tell us how we’re doing to help you Stay Safe with Sonesta: (888)SAFE-050 or email@example.com.