Reservation Policies

Check-in time: 3:00 pm
Check-out time: 12:00 noon

Anyone checking out after 12:00 noon will incur a late check-out fee. Anyone checking out between 1:00 p.m. through 6:00 p.m. will incur a half-day charge. Anyone checking out after 6:00 p.m. will incur a full-day charge. If a guest finds it necessary to check out after 12:00 noon on the day of departure, arrangements may be made with the bellmen or front desk personnel for luggage storage until he/she is ready to depart. Special group arrangements may be made with the Director of Conference Management.

Rooming List

All reservations received by rooming list are guaranteed to the master account. When possible, please provide arrival and departure times to facilitate check-in and check-out. Please note the Royal Sonesta Hotel is a smoke-free hotel.

Reservation Procedures

All reservations must be received four weeks prior to your group's arrival. Reservations received after the cut-off date will be confirmed on a space, and rate, available basis. All reservations received by rooming list are considered guaranteed. No-shows will be charged to the group's master account.

Cancellation Policies

Reservations may be canceled up to 6:00 p.m. on the day prior to arrival. If cancellation occurs after this time, the hotel reserves the right to charge a fee of one night rate plus tax. During peak season and special event dates, a deposit may be required three weeks prior to the arrival date. If the hotel has not received the deposit, we reserve the right to cancel the reservation.

Credit Cards

We accept American Express, Diners Club, VISA, MasterCard, Discover and JCB.