Management Profile

Profiles of key members of the management team at Sonesta Resort Hilton Head Island.

 

Chris Bracken

Director of Sales & Marketing

Chris Bracken

Chris Bracken joined the Sonesta Resort Hilton Head Island team as its director of sales and marketing in June of 2013. In this position, Bracken is responsible for overseeing the day-to-day sales operations of the resort and works hand-in-hand with Jay Wiendl, the general manager, to ensure marketing strategies that maximize resort revenue.

Previously, Bracken served as the director of sales and marketing at Sawgrass Marriott Golf Resort & Spa in Ponte Vedra Beach, Florida. Bracken has more than three decades of tourism and hospitality experience having worked with brands such as Doral Golf Resort & Spa, Portofino Hotel & Yacht Club, Visit Jacksonville, Don CeSar Beach Resort, Marriott Biscayne Bay and Hilton Head Marriott Resort & Spa.

Bracken, a Wisconsin native, received his Bachelor of Science in Hotel and Restaurant Management from the University of Wisconsin. Throughout the years, Bracken has received countless awards including “Sales Team of the Year,” “President’s Award for Excellence” and “Sales Leadership Award.”

 

Diane Hardy

Director of Catering

Diane Hardy

Sonesta Resort Hilton Head Island welcomed Diane Hardy as its new Director of Catering in 2016. In Hardy’s role, she is responsible for promoting, planning and executing special events and social gatherings held at the resort. Hardy comes to Sonesta Resort Hilton Head Island with twenty-five years of experience in the hospitality industry.

Prior to Sonesta Resort Hilton Head Island, Hardy served as the catering events manager and wedding specialist at Sea Pines Resort. Additional experience includes food and beverage positions at Daufuskie Island Resort & Breathe Spa, Arts Center of Coastal Carolina, Hilton Oceanfront Resort, Long Cove Club and The Westin Hilton Head Island.

Hardy brings a varied skill set along with strong leadership to guests, groups and all resort team members as they strive to deliver on Sonesta’s ‘Food is Art’ and ‘Liquid is Art’ philosophies which place an emphasis on pleasing all five senses, not just one’s palate.

 

George Hartman

Director of Rooms

George Hartman

George Hartman joined Sonesta Resort Hilton Head Island in March 2017 as the Director of Rooms. Prior to joining the resort, he was the Director of Rooms at the Shelborne Wyndham Grand in Miami, Florida for two years where he oversaw the daily operations of housekeeping, front office, concierge, pool, bell stand, and valet.

Previously, he served as the Director of Front Office Operations at Trump National Doral, and was the Director of Front Office Operations for Boca Raton Resort & Club, A Waldorf Astoria Resort.

Hartman has gained experience with daily operations of hotel management, specialty shops, managing staff members, and managing contracts and negotiations. He is a result-driven manager with a focus on the team and a passion for exceeding guest expectations.

 

Peter Conboy

Director of Finance

Peter Conboy

In his position, Conboy is responsible for directing the financial operations of the AAA Four Diamond-rated resort, which includes overseeing the resort’s accounting staff; managing receivables, payables, and payroll; negotiating contracts; and preparing financial statements and analyses of hotel operations. 

Conboy joins the 11-acre resort from Wild Dunes Resort near Charleston, South Carolina, where he served as the Director of Finance for nearly four years. His extensive hospitality industry accounting and finance experience also includes serving for 13 years as Controller and Chief Financial Officer (CFO) for Cranwell Resort, Spa & Golf Club in Lenox, Massachusetts; Director of Finance & Accounting for Chateau Élan Winery & Resort in Braselton, Georgia for eight years; and Controller at Columbia Marriott Hotel in Columbia, South Carolina. He received his Accounting education from Pace University in New York City, and a Bachelor of Science from the School of Hospitality Management from Florida International University in Miami, Florida.   

 

Bill Devine

Director of Housekeeping

Bill Devine

Bill Devine has been with Sonesta Resort Hilton Head Island since May 1998. For the last nineteen years, Devine has ensured that quality standards are met and that optimum service is provided to all hotel guests. In addition to keeping the hotel sparkling at all times, Devine supervises the entire team of housekeeping and laundry employees.

Prior to Sonesta Resort Hilton Head Island, Devine spent thirteen years at the InterContinental Hotels Group after spending another thirteen years at Hyatt Hotels as a Front Office Manager, Executive Housekeeper and Corporate Trainee. He also helped open Hyatt Hotels in Hawaii and St. John USVI.