Reservation Policies:

• All reservations must be guaranteed with a credit card at the time of booking. Any cancellation must be made by no later than 4:00 PM local hotel time the day prior to arrival. Any reservation canceled after this time, or any booking that is a no-show, will be charged the sum of the first night's room and tax charges.
• Non-Guaranteed reservations are not accepted
• All credit card paying guests must present the credit card at check-in along with their valid Photo ID. We do not accept third-party payments for reservations made via Booking.com.
• Upon check-in, we will authorize your credit card for the sum of each night’s room and tax charges, plus parking charges if applicable, as well as an additional $250 to cover incidental expenses during your stay such as restaurant and phone charges. Upon checkout, any amount authorized that was not used will be released, and your bank should release that hold typically within 5-7 business days.
• Guests paying with a debit card should be aware that the funds authorized at the time of arrival are immediately deducted from your account by your bank. With a debit card, banks typically do not release the authorization taken at check-in for 7-10 business days. Therefore, many guests prefer to present a credit card at the time of check-in, and a debit card at the time of departure so that the hotel is only authorizing your debit card for the exact amount needed to settle your charges.
• You are welcome to pay cash upon departure, but the hotel requires a credit card be presented and authorized for your stay at the time of arrival.
• Credit Cards Accepted for Guarantee and Deposit: American Express, Mastercard, Visa, Diners Club, Discover and JCB Credit Card

Check-in is available at 4:00 p.m. and check-out is scheduled for 12:00 noon.

Sonesta Philadelphia is not pet-friendly, but does permit verifiable service animals.