TRAVEL WITH PEACE OF MIND

Sonesta Ocean Point Resort is open and welcoming guests!

Welcome to the all-inclusive Sonesta Resorts on the Caribbean island of Sint Maarten — comprising of the fun-for-all-ages Sonesta Maho Beach Resort, Casino & Spa and the adults-only Sonesta Ocean Point Resort — located at the heart of Maho Village, a destination within a destination featuring Casino Royale, the largest gaming emporium on the island, as well as diverse restaurants, a coffee shop, and various retail stores.

With travel protocols changing by the day, we want you to feel safe and secure knowing that you can travel to and depart from your vacation with peace of mind when staying with us. 

Below is a checklist of travel and resort information that you need to know before you go.
 


ENTRY REQUIREMENTS AND SINT MAARTEN VISITORS PROTECTION PLAN 

Application: Travelers to Sint Maarten are required to complete a mandatory health authorization application via the Electronic Health Authorization System (EHAS) available on stmaartenentry.com and upload their negative test result.The application MUST be completed in order to be processed. This includes proof of a negative COVID-19 test result, information on the vaccination status (including proof of completed vaccination in case fully vaccinated) and the purchase of the mandatory COVID-19 insurance in case required. 

Testing requirements: As of July 1, 2021, the rt-PCR test must be performed on a nano-pharyngeal swab within 72 hours before departure by travelers originating from US territories and Canada. Alternatively, these travelers can also perform an antigen test within 48 hours prior to departure to Sint Maarten. All FDA approved antigen tests including those with Emergency Use Authorization only (EUA) are accepted. Tests performed outside of the 48 hours period and home tests will not be accepted.

Mandatory Insurance: As of January 10, 2021, Sint Maarten rolled out the SXM Protection Plan, a mandatory health coverage for visitors that is very affordable and assures a relaxing and safe vacation with advanced protection in case guests test positive while vacationing on our friendly island. The insurance is required for all foreign nationals except for residents, visitors who arrive and leave the same day, crew members and transit/transfer passengers who do not need to recheck their luggage. The St. Maarten Visitors Protection Plan is sold and processed via the mandatory online health form on stmaartenentry.com. For detailed information on the Sint Maarten Visitors Protection Plan, please visit sxmprotectionplan.com

The above information is provided by Electronic Health Authorization System (EHAS) of Sint Maarten and is subject to change without notice on our website. For the most updated and complete details, please visit the government’s official website: stmaartenentry.com.

 


 

ON-SITE TESTING FOR YOUR RETURN

Sonesta Resorts Sint Maarten, located at the heart of Maho Village, a destination within a destination, now has new on-property testing available to you. The Abbott Panbio™ COVID-19 Ag Rapid Test is administered by a healthcare professional. For convenience, the resorts offer testing slots, Monday through Saturday, with mandatory pre-booking of appointments through the resorts’ front desk. Tests cost $55 USD per person and test results are available within 24 hours. While there is no testing normally offered on Sundays, please check with the Front Desk for potential solutions. The Abbott’s Panbio™ COVID-19 Ag Rapid Test has been authorized by WHO (World Health Organization), it is widely used in the Netherlands by the Dutch Public Health Authorities (RIVM) and it has been approved as a pre-travel test by the Sint Maarten Government.

In addition, PCR tests are available to guests who require them for their onward travel at our on-property clinic in Maho Village. Guests are advised to contact the clinic directly for PCR tests at mulletbayclinic.com.

RECEIVE UP TO $120 IN RESORT CREDIT

Sonesta Resorts Sint Maarten offers a $120 per person resort credit for out-of-pocket testing costs to help offset the cost of COVID-19 testing required for traveling to and from the destination, and the rapid antigen testing can also be included in that credit. While your resort stay is all-inclusive with all meals, drinks, scheduled resort activities and other extras included, the resort credit can be used toward spa treatments, room upgrades and premium bottles of wine.

The resort credit offer is available for a minimum stay of three nights. The cost of the rapid antigen testing for departure to regions that require testing can also be applied towards this resort credit, in other words, the cost can be added to the value of the resort credit if it is under the $120 limit. The charge will be added to your resort credit upon receipt.

Guests are simply asked to present a valid receipt for their arriving COVID-19 test upon arrival at Front Desk and, if applicable, a receipt for their departing test at check out.

Receipts must be valid documents showing guest's name, lab name and contact info, date of test (as per Sint Maarten entry requirements), cost paid for the test and proof of payment—credit is only applicable if guest paid out-of-pocket and not covered by guest’s insurance. The resort credit does not have cash value, cannot be deducted from room rate and can only be applied towards on property services and amenities. Terms and conditions apply, please see here for more information. 

ONLINE CHECK-IN ON DAY OF YOUR ARRIVAL

Save time, skip the line! Sonesta Resorts Sint Maarten now offers an express online check-in for added convenience. You can check in any time on the day of your arrival. When you arrive at the resort, you need only pick up your wristband. Your room or suite will be ready after 3pm. If you need assistance with your confirmation number, please contact reservations via email at reservations@sonestastmaarten.com

PURECARE: SONESTA RESORTS SINT MAARTEN’S HEALTH AND SAFETY PROTOCOLS

Sonesta Resorts Sint Maarten prioritizes the health and safety of our guests with our  PureCare sanitization program, which has been developed following best practices from the WHO, CDC,  Sint  Maarten Hospitality and Trade Association, and Sint Maarten’s Ministry of Health, and validated by local experts for  maximum efficacy. For more information, please visit sonesta.com/purecare.

RESORT EXPERIENCE

At Sonesta Resorts Sint Maarten, we believe the power of hospitality is needed most of all, especially in challenging times like these, and we will remain steadfast in our commitment to you, our guests, and do all that we can to see that you and your loved ones have a safe and enjoyable stay with us.

One of the amazing parts of traveling around the world is meeting people from many rich and varied cultures, and since our guests come from different and diverse backgrounds, it is important that everyone understands the behavioral standards set in place at Sonesta Resorts Sint Maarten, which is outlined in our Guest Conduct Policy. We strongly encourage all guests to read this policy before the start of their trip as it is intended to help ensure that all guests are able to participate in a safe and enjoyable resort experience. In addition, guests are expected and obliged to comply with applicable laws in Sint Maarten. 

Information is subject to change based on updated government regulations, and in accordance with local health and safety guidelines, some facilities and services may be limited until further notice. 

While at the resort, front desk and our concierge services can help guide you through our daily events and activities, you can also view updates on our What’s On boards located in public areas, and don’t forget, you can also download our Sonesta Resorts Sint Maarten app at sonesta.com/stmaartenapp.
 

 

RESERVATIONS

Guests who are unable to travel and need to modify their reservations or want to learn about available options, have any questions about a booking, pre-travel requirements or need any recommendations, please email our Reservations Department at reservations@sonestastmaarten.com.

Stay safe and healthy, and we look forward to welcoming you soon to Sonesta Resorts Sint Maarten!

Management,

Sonesta Resorts Sint Maarten

This page was last updated on July 19, 2021

The above information is subject to change based on updated government regulations.