TRAVEL WITH PEACE OF MIND
Sonesta Ocean Point Resort is open and welcoming guests!
Welcome to the all-inclusive Sonesta Resorts on the Caribbean island of Sint Maarten — comprising of the fun-for-all-ages Sonesta Maho Beach Resort, Casino & Spa and the adults-only Sonesta Ocean Point Resort — located at the heart of Maho Village, a destination within a destination featuring Casino Royale, the largest gaming emporium on the island, as well as diverse restaurants, a coffee shop, and various retail stores.
With travel protocols changing by the day, we want you to feel safe and secure knowing that you can travel to and depart from your vacation with peace of mind when staying with us.
Below is a checklist of travel and resort information that you need to know before you go.
ENTRY REQUIREMENTS AND SINT MAARTEN VISITORS PROTECTION PLAN
Effective November 25, 2020, the government of Sint Maarten has approved a negative nasopharyngeal swab rapid antigen test for COVID-19 for entry to the destination. A negative nasopharyngeal swab PCR test is also still valid. Travelers to Sint Maarten are required to complete a mandatory health authorization application via the Electronic Health Authorization System (EHAS) available on stmaartenentry.com and upload their negative rapid antigen test result.
As of February 12, 2021, the rt-PCR test time frame will remain at 120 hours for USA, US territories and Canadian travelers but will be reduced from 120 to 72 hours, for travelers originating from a high-risk country (last leg in case of connecting flights) before departure to Sint Maarten.
Alternatively, as of February 17, 2021, travelers originating from the USA and Canada can do an antigen test for the SARS-COV-2 virus obtained from a naso-pharyngeal swab performed within 48 hours prior to departure to Sint Maarten. All FDA approved antigen tests including those with Emergency Use Authorization only (EUA) are accepted. Tests performed outside of the 48 hours period and home tests will not be accepted. More details can be found at the government’s official website: stmaartenentry.com.
As of January 10, 2021, Sint Maarten rolled out the SXM Protection Plan, a mandatory health coverage for visitors that is very affordable and assures a relaxing and safe vacation with advanced protection in case guests test positive while vacationing on our friendly island. The insurance is required for all foreign nationals with the exception of residents, visitors who arrive and leave the same day, crew members and transit/transfer passengers who do not need to recheck their luggage. The St. Maarten Visitors Protection Plan is sold and processed via the mandatory online health form on stmaartenentry.com. For detailed information on the Sint Maarten Visitors Protection Plan, please visit www.sxmprotectionplan.com
ON-SITE TESTING FOR YOUR RETURN
Sonesta Resorts Sint Maarten, located at the heart of Maho Village, a destination within a destination, now has new on-property testing available to you. The Abbott Panbio™ COVID-19 Ag Rapid Test is administered by a healthcare professional. For convenience, the resorts offer testing slots, Monday through Saturday, with mandatory pre-booking of appointments through the resorts’ front desk. Tests cost $65 USD per person and test results are available within 24 hours. While there is no testing normally offered on Sundays, please check with the Front Desk for potential solutions. The Abbott’s Panbio™ COVID-19 Ag Rapid Test has been authorized by WHO (World Health Organization), it is widely used in the Netherlands by the Dutch Public Health Authorities (RIVM) and it has been approved as a pre-travel test by the Sint Maarten Government.
In addition, PCR tests are available to guests who require them for their onward travel at our on-property clinic in Maho Village. Guests are advised to contact the clinic directly for PCR tests at mulletbayclinic.com.
RECEIVE UP TO $120 IN RESORT CREDIT
Sonesta Resorts Sint Maarten offers a $120 per person resort credit for out-of-pocket testing costs to help offset the cost of COVID-19 testing required for traveling to and from the destination, and the rapid antigen testing can also be included in that credit. While your resort stay is all-inclusive with all meals, drinks, scheduled resort activities and other extras included, the resort credit can be used toward spa treatments, room upgrades and premium bottles of wine. The resort credit offer is available for a minimum stay of three nights. The cost of the rapid antigen testing for departure to regions that require testing can also be applied towards this resort credit.
Guests are simply asked to present a valid receipt for their arriving COVID-19 test upon arrival at Front Desk and, if applicable, a receipt for their departing test at check out. Receipts must be valid documents showing guest's name, lab name and contact info, date of test (as per Sint Maarten entry requirements), cost paid for the test and proof of payment—credit is only applicable if guest paid out-of-pocket and not covered by guest’s insurance. The resort credit does not have cash value, cannot be deducted from room rate and can only be applied towards on property services and amenities.
ONLINE CHECK-IN ON DAY OF YOUR ARRIVAL
Save time, skip the line! Sonesta Resorts Sint Maarten now offers an express online check-in for added convenience. You can check in any time on the day of your arrival. When you arrive at the resort, you need only pick up your wristband. Your room or suite will be ready after 3pm. If you need assistance with your confirmation number, please contact reservations via email at firstname.lastname@example.org.
PURECARE: SONESTA RESORTS SINT MAARTEN’S HEALTH AND SAFETY PROTOCOLS
Sonesta Resorts Sint Maarten prioritizes the health and safety of our guests with our PureCare sanitization program, which has been developed following best practices from the WHO, CDC, Sint Maarten Hospitality and Trade Association, and Sint Maarten’s Ministry of Health, and validated by local experts for maximum efficacy. For more information, please visit sonesta.com/purecare.
At Sonesta Resorts Sint Maarten, we believe the power of hospitality is needed most of all, especially in challenging times like these, and we will remain steadfast in our commitment to you, our guests, and do all that we can to see that you and your loved ones have a safe and enjoyable stay with us.
Please note that in accordance with local health and safety guidelines, some facilities and services may be limited until further notice.
While contactless room service is available 24 hours per day, nightly turn-down service has been paused. Butler Service is available on request, however we do have a strict, limited room entry guidelines due to enhanced PureCare measures.
Front desk and our concierge services will help guide you through our daily events and activities, and don’t forget to download our Sonesta Resorts Sint Maarten app at sonesta.com/stmaartenapp.
Guests who are unable to travel and need to modify their reservations or want to learn about available options, have any questions about a booking, pre-travel requirements or need any recommendations, please email our Reservations Department at email@example.com.
Stay safe and healthy, and we look forward to welcoming you soon to Sonesta Resorts Sint Maarten!
Sonesta Resorts Sint Maarten
This page was last updated on February 17, 2021
The above information is subject to change based on updated government regulations.