Travel and Resort Information Regarding COVID-19

Our Sint Maarten Resorts

Sonesta Ocean Point Resort is currently open and welcoming guests, while  Sonesta Maho Beach Resort, Casino & Spa will reopen on December 3, 2020.

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entry requirements to st maarten

Entry Requirements

Effective November 25, 2020, the government of Sint Maarten has approved a negative nasopharyngeal swab rapid antigen test for COVID-19 for entry to the destination. A negative nasopharyngeal swab PCR test is also still valid. Travelers to Sint Maarten are required to complete a mandatory health authorization application via the Electronic Health Authorization System (EHAS) available on www.stmaartenentry.com and upload their negative rapid antigen test result not older than 48 hours prior to arrival or their negative RT-PCR test not older than 5 days prior to arrival. More details, including which specific brands of rapid antigen tests are accepted, can be found at the government’s official website: stmaartenentry.com.

return trip

Testing for your return

Our resort staff will be happy to guide you to locations where you can get a PCR test on island with a 48-hour turnaround to receive results. There are multiple locations that provide testing with a confirmed appointment, and one is within walking distance of the resort.

resort credit to offset cost of sxm entry covid test

Up to $120 in Resort Credit

In order to help offset the cost of COVID testing required for traveling to Sint Maarten, we offer up to $120 USD in resort credit. While the resorts are all-inclusive, with all meals, drinks, scheduled resort activities and other extras included, the resort credit can be used for spa treatments, room upgrades and premium bottles of wine. The offer is available for travel now through April 5, 2021, and based on a minimum stay of three nights.

Guests are simply asked to present a valid receipt for their COVID-19 test upon arrival at Front Desk. Receipts must be valid documents showing guest's name, lab name and contact info, date of test (within 5 days of arrival), cost paid for the test and proof of payment—credit is only applicable if guest paid out of pocket and not covered by guest’s insurance. The resort credit does not have cash value, cannot be deducted from room rate and can only be applied towards on property services and amenities.

contactless online check in

Online check-in on the day of your arrival

Save time, skip the line! Sonesta Resorts Sint Maarten now offers an express online check-in for added convenience. You can check in any time on the day of your arrival. When you arrive at the resort, you need only pick up your wristband. Your room or suite will be ready after 3pm. If you need assistance with your confirmation number, please email reservations@sonestastmaarten.com.

amenities and operations in sxm

Amenities and Operations

Due to government regulations and health protocols, the following is a list of updated amenities and operations guests can expect when staying at Sonesta Ocean Point Resort.

  • Our signature restaurant Azul, our al-fresco Italian restaurant The Point and the newly upgraded Casa Blue restaurant, featuring Caribbean and West Indian cuisine, are open 
  • Contactless room service available 24 hours per day
  • Four bars including One Zero Pool Bar, Martin’s Bar, Azul Bar, Sunset Lounge + Bar and poolside service
  • Carmen’s Café, a mini corner café at Martin’s Bar with daily selection of viennoiserie and coffee
  • Live entertainment will be on offer
  • Nightly turn-down service has been paused due to COVID-19 measures
  • Butler Service is available on request; however we do have a strict, limited room entry guidelines due to enhanced COVID-19 measures
  • Serenity Spa will operate from Serenity Suite and Serenity Point, our oceanfront gazebo. No steam nor sauna services will be available
  • New, yoga and HIIT classes will be featured in one of our spacious convention centers, Maho Room
  • Ocean Breeze, our new, mini gift shop will be located at the Serenity Spa reception
  • "Stay at One, Play at Two" at Sonesta Maho will not be available
  • The Palms at Sonesta Maho will be accessible for guests to enter Maho Beach

The above information is subject to change based on updated government regulations. 

Reservations

Guests holding reservations for Sonesta Maho Beach Resort, Casino & Spa through December 3, 2020, or those guests unable to travel, should contact our reservations department for available options via email at reservations@sonestastmaarten.com.  Should you have any questions about your booking or need any recommendations, please contact our Reservations Department.

health and safety protocol

Health and Safety Protocols

Sonesta Resorts Sint Maarten prioritizes the health and safety of our guests with our  PureCare  sanitization program, which has been developed following best practices from the WHO, CDC,  Sint  Maarten Hospitality and Trade Association, and Sint Maarten’s Ministry of Health, and validated by local experts for  maximum efficacy.

 

Stay safe and healthy, and we will see you soon!

Management,

Sonesta Resorts Sint Maarten

This page was last updated on November 25, 2020