Butler Service

To assure that we can fully provide the below outlined services, please contact our butler a minimum 7 days prior to your arrival at butlerservice@oceanpoint.com.

Our resort butler service, only available in our highest level of suites, provides our most discerning guests with an high standard of service, where your every need is anticipated. Maximum service with minimum intrusion.

Before arrival, your butler will:

  • Ensure preferences are in-suite upon arrival
  • Arrange transfers

On arrival, your butler will:

  • Provide all information regarding tours and spa services
  • Unpack guest(s) luggage
  • Provide a private orientation of the property
  • Press first nights clothes complimentary
  • Provide the guest with a cell phone so they can keep in contact with each other throughout their stay and with the butler

During your stay, your butler will:

  • Make all dinner reservations, book tours, on property activities and spa treatments
  • Serve guest(s) their favorite drinks while they lounge on the beach or pool
  • Serve lunch on the beach or at the pool
  • Liaise with housekeeping for servicing the suite
  • Ensure that the suite is kept in perfect condition and arranged to guests' preferences
  • Expedite all room service orders
  • Arrange a perfect romantic dinner for two in the privacy of the suite or on your balcony
  • Shine/clean guest(s) shoes for dinner
  • Tend to guest wardrobe
  • Collect and return all laundry

In the evening, your butler will:

  • Bring amenities before dinner
  • Escort guest(s) to dinner
  • Ensure the suite is turned down and prepared for the evening

Before departure, your butler will:

  • Arrange transportation to the airport
  • Provide information regarding check out
  • Assist in folding guest clothes for packing
  • Retain all preferences for future visits