To assure that we can fully provide the below outlined services, please contact our butler a minimum 3 days prior to your arrival at butlerservice@oceanpoint.com.
Our resort butler service, only available in our highest level of suites, provides our most discerning guests with an high standard of service, where your every need is anticipated. Maximum service with minimum intrusion.
Before arrival, your butler will:
Ensure preferences are in-suite upon arrival
Arrange transfers
On arrival, your butler will:
Provide all information regarding tours and spa services
Unpack guest(s) luggage
Provide a private orientation of the property
Press first nights clothes complimentary
Provide the guest with a cell phone so they can keep in contact with each other throughout their stay and with the butler
During your stay, your butler will:
Make all dinner reservations, tour bookings, on property activities and spa treatments
Serve guest(s) their favorite drinks while they lounge on the beach or pool
Serve lunch on the beach or on the pool
Liaise with housekeeping re servicing of the suite
Ensure that the suite is kept in perfect condition and arranged the way the guest likes during their stay
Expedite all room service orders
Arrange a perfect romantic dinner for two in the privacy of the suite or on your patio.
Shine/clean guest(s) shoes for dinner
Tend to guest wardrobe
Collect and return all laundry
In the evening, your butler will:
Bring amenities before dinner
Escort the guest(s) to dinner where you have reserved a beautifully decorated table at the restaurant of their choice – with preferential seating
Ensure the suite is turned down and the room has all it needs for the night
Before departure, your butler will:
Arrange transportation back to the airport
Provide information regarding check out
Assist in folding guest clothes for packing
Retain all preferences for future visits
At departure time, your butler will:
Ensure guest bags are brought up to the departure area
Escort guest(s) to the butler lounge and process the necessary paperwork for check out
Escort guest(s) to the transportation and bid farewell
