Guest Comments

Very clean and organized. Loved the layout and how nice and helpful the staff was.
—Bartholomew, June 2019


The room was really clean and everything was really nice People was awesome specially the bar tender JASON was the best we really enjoy are trip because of him.
—Kory, June 2019


All the food was awesome especially Tuesday night barbecue night amazing.
—Joe, June 2019


It went smooth and staff was very helpful, Just like the island Friendly.
—Andre, June 2019


Amazing, very friendly staff always happy and welcoming.
—Deo, June 2019


Staff was at the door to greet us with drinks and cold towels!
—Lauren, June 2019


Like fresh towels and refreshment, fast check in service and friendly staff. Large room with great view, definitely worth the upgrade. good room service and night turndown.
—Misha, June 2019


The music and dancers were fantastic. They were great about engaging the crowd and it definitely added something special about our stay. Daphne at Ocean Terrace was wonderful as was housekeeping (room 798). We had a request to have the room done early on the day of the wedding so we had plenty of time for the kids to nap and get ready and it was done by 10am and so appreciated.
—Lana, June 2019


Professional service.Room was very clean. The fragence was amazing.
—Devin, June 2019


Shaquille & Edmond were super courteous and helpful throughout both processes. Rainfall shower was amazing!
—Alex, June 2019


Swift and very professional. Clean and cleaners were very friendly and helpful.
—Rosette, June 2019


For us, it went absolutely perfect. We were completely satisfied. The view was spectacular, the room was very clean, the room service met our expectations.
—David, June 2019


Check in was very organized and efficient. Loved the lady with the guitarist playing covers she was amazing.
—Kristen, June 2019


Check in was a breeze, they had everything one the table with our names on the envelopes. Quick check in. The food and drinks were very good, enjoyed everything.
—Paul, June 2019


The reception desk was very helpful explaining what we could access and look forward to. It was a very speedy process which we welcomed having been traveling with connected flights along the way. The room was very spacious. The toilet and bath were well spaced out. I especially liked the shampoo, conditioner and body wash dispenser on the bathroom wall. The rain shower was another bonus. There was always hot water.
—Hannah, June 2019


Kevin from the reception staff went above and beyond to help us out with any of our needs. Two thumbs up.
—Christopher, May 2019


Very nice pool area, Mickel is a great at the pool bar, the bbq night and shows are welcoming..Mickel, Pauline, and the serving staff at the buffet.
—Michele, May 2019


Everything was perfect !! Extremely friendly staff.
—Fotini, May 2019


The point was amazing food! Jason at the pool bar always made us feel welcome.
—Jennifer, May 2019


Yes there was the bartender. His name is Edward. He was amazing. Made us feel so welcomed. So friendly and polite. Always happy and had a smile on his face. Amazing at his job. He was very helpful with any questions we had. He really needs to be recognized for his amazing work.
—Andreas, May 2019


The restaurants and amenities were excellent! I've never been a "fun in the sun" kind of guy, but this trip changed my mind! Mickel at the poolside bar was fast, hardworking, and very personable! There was also an older gentleman at the front desk with glasses. I can't recall his name, but he was very helpful and a true professional.
—Martin, May 2019


Staff were amazing getting us to and from the airport. I'll be back. don't know her name, but the girl that does kids stuff and water slide ...she always has a smile on her face and is way I can describe her is that she is Jamaican and has a swag like lil Wayne.
—Esmeralda, May 2019


Hugo and the Entertainment Team were Awesome! John was great with daytime activities too!
—Geoffrey, May 2019


All of the front desk staff and house keepers were friendly and accommodating!
—Ron, May 2019


It was perfect. I loved watching the airplanes take off. It will be even more beautiful when the gardens are complete. Loved it.
—Teresa, May 2019


Well maintained, beautiful buildings, lots of space, kids club building is so adorable. Food was delicious and plentiful. Presentation of dinner was very nice. Views from all restaurants was wonderful.
—Shannon, April 2019


The kids club was absolutely amazing. They really made an effort to entertain the kids and the variety of activities was also great. A big thank you to staff The evening entertaining was also very good. The live bands and shows at night were one of the best. A big thank you to Sandra for making my daughters stay so much more fun.
— Harmony, April 2019


Esmond and Raul greeted us at the taxi with smiles, immediately directed us where to go and took care of our luggage not having to worry. The warmest welcome with big smiles from Jenel and the front desk staff. Cold towels and drinks offered to us right away. Great explanations of the facilities, restaurants and anything we needed. Great job! Renovated extremely well, very clean, fully stocked with all amenities, drinks well stocked and a welcome note with some dessert. Nice touch!
— Michael, April 2019


Anna at the front desk was phenomenal. She was helpful with my children during check in. Shaquille at the front desk worked really hard to resolve my check in issues and continued to check on us during our stay. Emmanuel (I might be wrong about this name) he's a bell hop was extremely helpful to us. The young ladies in kid's club were all great! They made my children feel special. Paula/Pauline (food and beverage manager) helped us tremendously when my kids needed another food option.
— Sophia, April 2019


Edward at sports bar was excellent bar tender! Always smiling very friendly and efficient! after serving us just once he knew our drinks without even asking the second time we visited the bar!
— Rita, April 2019