Stay Safe at The Alexis Royal Sonesta Hotel

We’d like to start by thanking you for trusting us during these very challenging times. Like you, our entire team is anxiously awaiting our return to all the services and experiences but until that day comes, we want you to know we are committed to making the best of the current situation, and that we will do our very best to help you Stay Safe with Sonesta. 

Full Stay Safe with Sonesta program details can be found at Sonesta.com/StaySafe, and below are highlights of how it is being implemented at our hotel:

  • Please note, for the health & safety of our guests and team members, Sonesta hotels and the city of Seattle require guests to wear face coverings in all indoor public areas.

  • Individuals are required by law to wear face coverings in public areas inside the hotel. You do not have to wear one while at the restaurant while eating and drinking.

  • Limited-contact check-in and check-out, however we are here to assist 24 hours every day.

  • Guests and employees will always maintain 6-feet or social distancing.

  • Limited number of guests on all of our elevators, and guests must sanitize hands prior to riding the elevator.

  • Social distancing must also be maintained in all public spaces and lobby.

  • Chroma Spa is currently accepting reservations under strict health enhancements and guidelines. In-room spa services are currently unavailable.

  • We are currently providing housekeeping service during your stay on a request basis only, check at the front desk for more information.

  • Some of our standard items in your guest room have been removed, check at the front desk for anything you require. 

  • Valet parking is currently available through the hotel, we can also provide options for self-parking.

  • The Bookstore Bar and Café is unfortunately, closed at the moment. In-Room Dining is currently available from The Metropolitan Grille from 5PM - 9PM. Additional options for food delivery are available at the front desk. 

We look forward to welcoming you on your next trip to Seattle.

 

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During these challenging times, tell us how we’re doing to help you Stay Safe with Sonesta: (888)SAFE-050 or staysafe@sonesta.com.