Check in & Check Out Hours

Please note that our check-in time is at 2:00 PM and the check-out time is at 10:00 AM.

The alternative check-in and check-out times can be coordinated subject to availability by contacting the following email: reservas.sonestayucay1@ghlhoteles.com.  Early check-in and late check-out fee is 50% of the booked rate, always subject to availability.

KEEP IN MIND: At check-in, guests must present their photo ID, issued by an official authority, as a precautionary measure for their own safety. All minors without exception must present their identification document.