Check In & Check Out Hours

Please note that our check-in time is at 3:00 PM and the check-out time is at 1:00 PM.

Alternative check-in and check-out times can be arranged according to availability by calling front desk at +57 6 3113600 or by email serviciohuesped.sonestapereira@ghlhoteles.com. Early check-in is only on request and is not guaranteed. The check-out after the usual must be coordinated with the hotel, subject to availability.

Upon check-in, guests must present their photo ID, issued by an official authority, as a precautionary measure for their own safety. All minors without exception must present their identification document.