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Our Mission
at Sonesta

Our Mission

The mission at Sonesta is to wow every guest, team member, partner, and community in which we operate by delivering quality, value, and amazing hospitality.


Go Beyond

Living our Culture of Caring is central to the Sonesta way. Respect and care for all is practiced daily. Prioritizing new ideas, beliefs, and backgrounds is how we create deep connections with each other.

  1. Treat Each Other With Respect
  2. Commit to the Team
  3. Be Authentic and Real
  4. Communicate Openly, Honestly, and Clearly


Do The Right Thing

We are passionate about exceeding expectations – for our guests, our employees, and our owners. We are persistent and resilient, and constantly seek new and creative ways to succeed and win.

  1. Exceed Expectations
  2. Hold Yourself and Others Accountable
  3. Continuously Improve
  4. Dig Deeper (or Find Ways to Succeed)