Travel Pass Account Section Faqs

Of course! Sonesta offers a status match to Silver, Gold, and Platinum in other hotel loyalty programs. Just contact the Travel Pass team with your Travel Pass member ID and a copy of a current membership card or statement showing your status in another hotel loyalty program. It’s that simple.

Yes! As a Sonesta Travel Pass member, you'll have exclusive access to our member-only rates so you always receive our best available rates when you book through Sonesta.com, the Sonesta app, or 1-800-Sonesta.

No. The name on the reservation must match the name on the Sonesta Travel Pass account for stay credit to be awarded, so each person needs to sign up separately. However, you may transfer a free reward night to an immediate family member. Please see terms & conditions for full details.

Once you’ve earned status in any calendar year, that status will remain through the end of the following calendar year. To maintain your status, continue to accrue the required qualifying points or nights each year.

Reward points are earned and redeemed at participating Sonesta hotels in the U.S., Puerto Rico, Canada, Mexico, St Maarten, and throughout South America. See where your points can take you. To earn reward points for qualifying reservations, your reservation must contain your Sonesta Travel Pass member ID.

Sonesta Travel Pass members earn ten (10) points for every U.S. dollar, or currency equivalent incurred and paid for by the member on qualifying guest room revenue accommodations except at Sonesta Simply Suites, Sonesta ES Suites, Americas Best Value Inn, Canadas Best Value Inn, and Signature Inn, where a member will earn five (5) points for every U.S. dollar, or currency equivalent incurred. You can earn a free night with as little as 10,000 points, depending on hotel tier.

Book directly on Sonesta.com and select “Rewards Points” when completing your reservation. To learn more about how to redeem your points, contact the Travel Pass team and they’ll be happy to assist.

No. Reservations booked through an online third-party reservation service (e.g., Expedia.com, Hotels.com, Priceline.com, Booking.com) are not eligible for any Sonesta Travel Pass benefits. Group reservations and any reservation booked through a wholesaler, charter company, or airline contract do not qualify for Sonesta Travel Pass benefits. Voucher, barter, travel industry rates, and award stays are also considered non-qualifying rates. For full qualifying rates details, please visit terms & conditions.

Qualifying nights are reservations made at qualifying rates and are used to identify changes in member level and to earn reward points. Generally, most rates are qualifying when booked directly on Sonesta.com or through our call center. Members cannot earn credit for day use (same arrival and departure date), some group rates, contract, wholesale rates, as well as 3rd party online travel websites and some other discounts. For all qualifying rate information, please refer to the terms & conditions.