Hotel 11 by Sonesta

We strive to make your stay as comfortable as possible and to accommodate the needs of our guests with disabilities. Please contact the hotel if you have any special requests relating to your disability. 

Accessibility Features: 
• Service/Guide Dogs Allowed 
• Accessible Parking 
• Accessible Common Areas 
• Automatic Doors 
• Wide Corridors 
• Ramp Access 
• Accessible Restaurant Facilities 
• Accessible Restrooms 
• Accessible Meeting Rooms 
• Staff Trained For Disabled Guests 
• Accessible Registration Desk 
• Wheelchair-Accessible Elevators 
• Complies With Local/State/Federal Laws for Accessibility  

Additional Accessibility Information: 
• Guest room TVs have closed captioning 
• Service animals are welcome 
• Hotel employees will read menus and other printed/visual information and provide verbal directions to locations in the hotel to guests who are blind/low vision 
• Audio/visual fire alarms in common area and guest rooms

Information About Accessible Guest Rooms: 
Our hotel has the following accessible room types: 
• Mobility Accessible Traditional King, Roll-in Shower 
• Mobility Accessible Traditional Two Queens, Roll-in Shower 

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to: 
• Doorways that provide 32” of clear width 
• Roll-in shower with grab bars
• Lowered light switches and thermostats 
• Toilets with grab bars 
• Accessible vanity 
• Accessible route to all parts of the room 

For general amenities associated with each room type, please see our rooms page. 

Please call us at 403-516-2266 should you have further questions about accessibility or email us at reservations@hotel11.ca

• Valid credit card required to check in. Visa Debit is not accepted as we cannot pre-authorize the card.

• Pet-friendly rooms are available, but guests must call hotel to book 

• Early check in and late checkout are based on availability

• Early/Late Check-in based on availability 

• Free WiFi 

• Indoor heated pool and hot tub

• Fitness center

• On-site parking

• Smoke-free rooms 

• Gift shop 

• 24-hour front desk 

• Coin laundry 

• ATM 

• Wake-up service

At Hotel 11 by Sonesta, our rooms are designed with your comfort in mind. Enjoy a variety of convenient and modern amenities while you unwind. 

In-Room Amenities:

• Free WiFi
• Free local and long-distance calls
• In-room safe
• Ergonomic work space
• 50-inch HDTV
• Triple-pane glass
• Central climate control

Please note amenities may vary by room. More details can be found during room selection.

We offer a free 24-hour airport shuttle for your convenience. 

Note: not accessible for guests with disabilities

We offer on-site parking during your stay. For guests requiring long-term parking, enjoy our Park Sleep Fly option and leave your vehicle on the property. 

Plug-in stations for electric vehicles are available for an additional fee.

For the perfect end to a busy day of discovery, we invite you to relax and recharge in our heated indoor pool and hot tub, open 24 hours a day for your enjoyment.

We also offer a 24/7 state-of-the-art fitness centre so you can stay on top of your fitness goals any time of day when you’re away from home.

Savor a memorable meal at Freeport Food & Drink, our on-site restaurant and lounge. You’ll enjoy innovative dishes with an international flair, as well as traditional favorites, all served up by our expert chef. Daily specials and fresh local ingredients set the table for a satisfying dining experience. 

Open for daily breakfast (6:30 a.m. – 10 a.m.) and dinner (4 p.m. – 10 p.m.). 

Room service is available during dining hours. In our contemporary lounge area, enjoy a variety of local craft beers on tap, an impressive wine selection, and handcrafted cocktails at the travertine-topped bar.

Against the backdrop of the majestic Canadian Rockies, Hotel 11 by Sonesta offers a prime setting for your next business or social gathering. Let us host your event of up to 240 guests in one of our hotel’s three meeting rooms totaling 3,700 sq. ft. (343.7 sq. m). 

Meeting setup includes:  
• Video Conferencing  
• Teleconferencing  
• Free Wi-Fi in meeting rooms  
• Rental Equipment  
• AV Equipment  
• On-Site Catering  
• And more 

Hotel 11 by Sonesta offers an ideal venue for conferences, training sessions, meetings and events of all sizes. Contact the Sales and Catering Department at groups@hotel11.ca for new group events or meeting inquiries.