Stay Safe at Sonesta Resort Hilton Head Island

We’d like to start by thanking you for trusting us during these very challenging times.  Like you, our entire team is anxiously awaiting our return to all the services and experiences that has made us Hilton Head’s #1 hotel on TripAdvisor.  But until that day comes, we want you to know we are committed to making the best of the current situation, and that we will do our very best to help you Stay Safe with Sonesta

As part of Sonesta’s continuing commitment to health and safety, and following the guidance of CDC and other experts, Sonesta hotels require all guests and associates to wear masks in indoor, public areas.

Full Stay Safe with Sonesta  program details can be found at, and below are highlights of how it is being implemented at our resort:

  • Limited-contact check-in and check-out
  • Guests and employees will always maintain 6-feet or social distancing.
  • Limited number of guests on all of our elevators, and guests must sanitize hands prior to riding the elevator.
  • Social distancing must also be maintained in all public spaces; lobby, restaurants, fitness center, pool, and gift shop.
  • Arum Spa is open daily, 9:00AM to 5:00PM
  • Just Us Kids is closed until further notice
  • We are not currently providing housekeeping service during your stay. We can make arrangements to provide clean linens and towels on request via our internal texting service.
  • Additional towels, linens and non-essential items (laundry bags, pen, paper, etc.) that have been removed from your room are available upon request.
  • Bike rentals available daily from 9:00 a.m. - 5:00 p.m. 
  • Pool occupancy may be limited according to local ordinances, and we ask all guests to:
    • Please wipe down lounge chairs before and after use.
    • Return towels to appropriate receptacle.
    • Pool hours are 8:00 a.m. - 8:00 p.m.
  • The following outlets are operating with a limited menu and adjusted hours:
Heyward's Restaurant Lunch:
Open Sunday - Wednesday 12:00 - 2:00 p.m. 
Open Thursday - Saturday 12:00 - 3:00 p.m.
Seacrest Lunch:
Open Sunday - Wednesday 12:00 - 2:00 p.m. 
Open Thursday - Saturday 12:00 - 3:00 p.m.
Bayley's Coffee Open daily 7:00 a.m. - 12:00 p.m.
Bayley's Bar Open daily 4:00 - 11:00 p.m. for food and beverages
Sweet Canes Bar and Grill

Food service: Daily, 11:30 a.m. - 2:00 p.m.

Beverage service: Daily, 11:00 a.m. - 6 p.m.

Pearl's Gift Shop 9:00 a.m. - 5:00 p.m.
In Room Dining Temporarily Closed


We look forward to welcoming you on your next trip to the Island!

AAA best housekeeping logo


During these challenging times, tell us how we’re doing to help you Stay Safe with Sonesta: (888)SAFE-050 or