Skills required: Highly organized and knowledgeable results oriented financial manager with an Accounting degree and prior experience as a Controller or Assistant Controller in a hotel setting.
Responsible for setting up and breaking down all function rooms as assigned by the Banquet Manager or Banquet Captain. Keep banquet storeroom clean and organized at all times. Verify that function rooms are locked and A/C and lights are turned off before leaving for the evening. This is a PM position. Previous hotel experience preferred.
Desire Oyster Bar
Serves meals to patrons in our casual dining restaurant. Acts as a customer relations clerk of the hotel. Takes orders, clears tables as needed, refills condiments, sets up tables according to Desire Oyster Bar standards. Other duties as needed. Prior experience or training in high volume fast paced outlets preferred. Must be able to work weekends, holidays, and flexible hours.
Responsible for painting using brushes, spray gun, or paint rollers and hanging wallpaper in the interior of the building. Decorates and protects interior and exterior surfaces, trimmings, and fixtures by applying coats of paint, varnish, stain, enamel or lacquer. Familiar with the proper method of preparing surfaces for painting. Fills nail holes, cracks, and joints with putty, plaster, or filler. Selects pre–mixed paints or prepares paint to match specified colors. Other duties as needed. Knowledge of paints is a must. Two years experience is preferred.
Guest Service Representative
Responsible for warmly and sincerely receiving, registering, and checking out guests in an efficient and effective manner. Provides general banking services for guests. Maintains and updates registration and key files at all times. Monitors hotel guest parking charges to ensure the collection of revenue. Familiarization with standard and special credit/accounting procedures for guests and groups. Control the issue of room keys according to procedures. Assist in reservations and PBX as needed. One year customer service experience required. Hotel experience preferred. The qualified candidate will possess excellent customer service and problem solving skills. Must be able to work weekends, holidays, and flexible hours.
Assist the Horticulturalist in choosing plants appropriate to the design needs and environmental limitations of a given location. Preparing, planting and monitoring of the hotel's gardens. Assisting the Horticulturalist with seasonal hotel decorations and any other duties as needed.
The housekeeping supervisor provides the highest level of guest service possible. The position requires the motivation and supervision of a minimum of 6 employees to ensure the Sonesta Room Standards are met for a minimum of 100 rooms. Must establish a comprehensive understanding, practice, and enforce the Sonesta Housekeeping and People standards. Knowledge of the required cleaning chemicals to ensure proper use. Comprehensive knowledge of all items required in guest rooms and their basic function: linens, furniture, carpet, beds, TV, literature, bathroom fixtures, etc. Must report all defects immediately. Inspect and electronically key in all guest rooms in accordance with the Sonesta standards. Provide input for evaluations and assist in motivating employees to improve performance. Other duties as needed. Housekeeping and supervisory experience are required.
The qualified candidate is required to provide exceptional guest service which is achieved by cleaning and preparing guest rooms for occupancy. This candidate should provide personal service by greeting guests and assisting them as needed. Must demonstrate the housekeeping and Sonesta guest standards. Responsible for properly using the chemicals needed to clean ad prepare guest rooms. Must be knowledgeable of guest rooms and report maintenance problems and concerns immediately. Must be able to clean approximately seventeen rooms within eight hours while meeting the Sonesta standards. Other duties as needed. Housekeeping and hotel experience required. Experience at a comparable hotel is preferred.
Fit all new and old employees for uniforms and maintain accurate uniform cards on all employees. Inform linen room manager when supplies or uniforms need to be ordered. Repair guest requests within reason as well as drapes, spreads and other items. Other duties as needed.
Assistant Director of Human Resources
Banquet Production Chef
Check log book daily to see which rooms need to shampooed. Responsible for shampooing public areas, corridors, and upholstery. The qualified candidate must frequently lift and/or move 50 to 100 pounds.
This position is required to provide exceptional guest service, which is done by cleaning and preparing guest rooms for occupancy. The position is also required to provide personal service by greeting guest with enthusiasm and assisting as needed.
Royal Sonesta Hotel has an immediate opening for Assistant Director of Human Resources. We are a luxury, 4 Star Hotel in the heart of the French Quarter. We are looking for a candidate who is employee focused and committed to creating a motivating environment. The primary function is to coordinate HR policies and programs with emphasis on the benefits and payroll areas, insuring that the Hotel is in full compliance with applicable laws and regulations such as EEO/Affirmative Action, Title VII, ADA, FMLA, ADEA and worker’s compensation. In addition, this position partners with the Director of Human Resources in developing, implementing and evaluating ongoing HR policies, programs, functions and activities. Also provides a leadership role in the Human Resource department with day to day management over recruitment, retention, employee relations and benefits administration. Provides counseling and coaching to managers and staff with reference to disciplinary matters, up to and including termination. The successful candidate must have a minimum 5 years experience in recruitment and benefits administration, preferably in a luxury hotel setting. B.S. in Business or Hotel Management required. PHR Certification a plus.
Summary: Responsible for following and maintaining standard procedures for all banquet functions, for banquet kitchen and ordering what is needed for functions. Must be able to maintain food cost and inventory. Maintain quality, presentation, and consistency of food. Keep informed of guarantee and count for all banquet food functions. Check all banquet event order sheets in order to organize work and order/prepare necessary food items. Assist with holiday buffet presentations. Work any kitchen position when needed. Attend BEO meetings. Other duties as needed. Must have tools and be able to work all shifts including nights and weekends.
Responsible for preparing all food items in accordance with the Sonesta standards for Room Service and banquets when needed. Ensure the cleanliness, safety, and sanitation of the kitchen and work areas while minimizing waste. Previous experience required. Supervisory experience preferred. Must be able to lift/move up to 50 pounds.
Acts as the groomer of the service team, clearing debris, clutter and dishes as appropriate throughout the meal.
The Food Runner is primarily responsible for the delivery of food from the kitchen.
The front server acts as the expeditor of service. Required to be fully aware of what is happening at each table at all times through communications with the Captain. The position is the lead on the expedition of all courses. Previous experience in a fine dining restaurant preferred
Responsible for greeting guests warmly and sincerely, and escorting them to tables. Knowledge of Open Table preferred. Other duties as needed.
Must follow all prescribed recipes, use all products according to guidelines, report all waste to Chef, properly store and rotate all food items.
The Restaurant Managers are responsible for running the daily operations of each shift including pre shift meetings with all service staff, training and constant evaluation of the staff and feedback. Each manager will be responsible for different aspects of the restaurant including the bar, paper goods, etc. The qualified candidate will assist in ensuring all team members follow the standards of the restaurant. He/She will have an outgoing personality, fine dining experience, and professional attitude and appearance.
Assistant Director of Human Resources
Banquet Production Chef