Royal Sonesta New Orleans Promotes Mark Ernst to Assistant General Manager

NEW ORLEANS (March 7, 2016)—Mark Ernst has been named assistant general manager of the iconic, newly renovated Royal Sonesta New Orleans hotel. He previously served as the hotel’s food and beverage director. In his new role, Ernst will be second in command to the hotel’s general manager Alfred Groos, and will remain primarily responsible for food & beverage operations, while also overseeing and leading the rooms division of Royal Sonesta New Orleans.

Ernst joined Royal Sonesta New Orleans in March 2014, bringing nearly 30 years of hospitality experience to its team, including 20 years in management. He initially assumed the oversight role for the hotel’s food and beverage offerings, which includes Restaurant R’evolution, Irvin Mayfield’s Jazz Playhouse, Desire Oyster Bar, Le Booze and PJ’s Coffee, as well as full-staff catering services.

“I’m very pleased and look forward to working with Mark in his new position,” said Groos. “His promotion aligns perfectly with the dynamic next phase for Royal Sonesta New Orleans, and I am confident he will bring continued success to our already exemplary service standards.”

Groos added that Ernst’s leadership has been instrumental in positioning Royal Sonesta New Orleans’ entire range of culinary offerings as top dining destinations and go-to experiences in New Orleans. Prior to his time with Royal Sonesta New Orleans, Ernst worked for several years as assistant director of food & beverage at The Roosevelt Hotel in New Orleans, and was a food & beverage director at the San Francisco W Hotel.

“I am thrilled to be stepping into my new role as assistant general manager of Royal Sonesta New Orleans,” said Ernst of his new position. “It is an exciting time for the hotel as we emerge from a significant renovation and continue to deliver innovative guest service. I welcome the new responsibilities and am grateful for the support of our employees and management leadership.”

About Royal Sonesta New Orleans: Located in the heart of New Orleans’ French Quarter and steps away from some of the city’s finest shopping and visitor attractions, Royal Sonesta New Orleans is a hub of authentic jazz, vibrant night life and refined southern design. The hotel is home to several dining and entertainment venues, including Restaurant R’evolution, Bar R’evolution, Irvin Mayfield’s Jazz Playhouse, Desire Oyster Bar, Le Booze and PJ’s Coffee Café. In addition to world-class amenities, Royal Sonesta New Orleans offers 20,000 square feet of meeting and special event space. With 483 newly appointed rooms, including 36 suites, the luxurious hotel is one of nearly 70 properties within Sonesta. For more information, visit or call 504-586-0300.

We’ve jazzed up Royal Sonesta New Orleans. Located in the heart of the French Quarter and just steps away from some of the city’s finest shopping and visitor attractions, the all-new Royal Sonesta New Orleans looks forward to welcoming you and your guests. With 483 newly appointed guest rooms and suites, special performances presented nightly at Irvin Mayfield’s Jazz Playhouse, fine dining at Restaurant R’evolution, seasonal beverages at PJ’s Coffee Café and casual dining at Desire Oyster Bar, there are always plenty of exciting new offerings to enjoy at this luxurious hotel. We invite you to make Royal Sonesta New Orleans your exclusive travel destination. For more information, visit, 1.800.SONESTA or call directly at 504.586.0300.

Discover Royal Sonesta and Sonesta Hotels & Resorts in Atlanta, Austin, Baltimore, Boston, Fort Lauderdale, Hilton Head Island, Houston, Miami, New Orleans, Philadelphia, Sint Maarten (3), Panama, Chile (2), Colombia (5), Ecuador, Peru (6), and Egypt (10). Sonesta ES Suites is an extended stay hotel brand managed by Sonesta in 27 locations found near Boston, Atlanta, Baltimore, Burlington, Charlotte, Chicago, Cincinnati, Cleveland, Colorado Springs, Columbus, Detroit, Flagstaff, Houston, Minneapolis, Oklahoma City, Omaha, Orlando, Parsippany, Princeton, Philadelphia, St. Louis and Tucson. For more about the Sonesta Collection, visit or call 617.315.9200 or 800.Sonesta (800.766.3782) in the U.S. and Canada.

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