For Your Accessibility Needs:

Sonesta ES Suites Chicago - Lombard strives to meet the needs of its guests with disabilities.  Please contact the hotel if you have any special requests relating to your disability.

The following areas are accessible:

  • Public entrance and the routes from this public entrance to (i) the registration area, (ii) the accessible guestrooms, (iii) the restaurant, (iv) the exercise facilities, (v) the swimming pool, and (vi) the business center
  • Registration desk, public restrooms, exercise facility, swimming pool, and business center
  • Accessible parking spaces for cars and for vans in the self-parking facility

Additional accessibility information:

  • Assistive listening devices for meetings upon request
  • Guest room TVs have closed captioning or closed caption decoders provided
  • Service animals are welcome
  • Braille and tactile signage is provided for permanent rooms and spaces
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision