Hotel Accessibility
We strive to make your stay as comfortable as possible and to accommodate the needs of our guests with disabilities. Please contact the hotel if you have any special requests relating to your disability.
The following areas are accessible:
- Public entrance
- Route from the hotel's public entrance to
- the registration area
- the accessible guest rooms
- restaurants
- the meeting room/ballroom area
- the fitness center
- the swimming pool
- Registration desk
- Public restroom
- Restaurant
- Parking spaces for vans or cars in self-parking facility
- Fitness center
- Swimming pool
Additional accessibility information:
- Hotel provides assistive listening devices for meetings upon request
- Guest room TVs have closed captioning or closed caption decoders provided
- Service animals are welcome
- Braille and tactile signage are provided for permanent rooms and spaces
- Hotel employees will read menus and other printed/visual information and provide verbal directions to locations in the hotel to guests who are blind/low vision
- Audio/visual fire alarms in common areas
Information about accessible guest rooms
Our hotel has the following accessible room types:
- Mobility/Hearing Accessible King Suite, Tub
- Mobility/Hearing Accessible King Suite, Roll-in Shower
- Mobility/Hearing Accessible Deluxe King Suite, Tub
- Mobility/Hearing Accessible Double Queen, Tub
Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:
- Doorways that provide 32" of clear width
- Roll-in shower or tub with grab bars (specific bathing fixture type is indicated for each room in the room name)
- Lowered light switches and thermostats
- Toilets with grab bars
- Accessible vanity
- Accessible route to all parts of the room
Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices.
For general amenities associated with each room type, please see our rooms.
Please call us at 408.943.9080 should you have further questions about accessibility or email us at reservations@sonesta.com.