Stay Safe at The Clift Royal Sonesta Hotel

We’d like to start by thanking you for trusting us during these very challenging times. Like you, our entire team is anxiously awaiting our return to all the services and experiences but until that day comes, we want you to know we are committed to making the best of the current situation, and that we will do our very best to help you Stay Safe with Sonesta. Full Stay Safe with Sonesta program details can be found at Sonesta.com/staysafe, and below are highlights of how it is being implemented at our hotel:

  • Please note, for the health & safety of our guests and team members, Sonesta hotels require guests to wear face coverings in all indoor public areas.
  • Individuals are required by law to wear face coverings in public areas inside the hotel. You do not have to wear one while at the restaurant while eating and drinking.
  • Limited-contact check-in and check-out
  • Guests and employees will always maintain 6-feet or social distancing.
  • Limited number of guests on all of our elevators, and guests must sanitize hands prior to riding the elevator.
  • Social distancing must also be maintained in all public spaces; lobby, restaurant and fitness center.
  • We are not currently providing housekeeping service during your stay. We can make arrangements to provide clean linens and towels on request via our internal texting service.
  • Additional towels, linens and non-essential items (laundry bags, pen, paper, etc.) that have been removed from your room are available upon request.
  • The Fitness Center is closed per city mandates.
  • Valet parking is currently available through the hotel; however we can also provide options for self-parking.
  • The following outlets are open, with restrictions:
    • Fredericks, a new eatery complete with creative food and drink is open for limited service and grab and go options.
    • Mini bar items are available for purchase at the front desk
  • The following outlets are closed:
    • Redwood Room, closed per city mandates
    • In-Room Dining is currently unavailable.

We look forward to welcoming you on your next trip to San Francisco!

 

During these challenging times, tell us how we’re doing to help you Stay Safe with Sonesta: (888)SAFE-050 or staysafe@sonesta.com.