Stay Safe at Sonesta Charlotte Executive Park

We’d like to start by thanking you for trusting us during these very challenging times.  Like you, our entire team is anxiously awaiting our return to all the services and experiences but until that day comes, we want you to know we are committed to making the best of the current situation, and that we will do our very best to help you Stay Safe with Sonesta

Full Stay Safe with Sonesta program details can be found at Sonesta.com/staysafe, and below are highlights of how it is being implemented at our resort:

  • Please note, for the health & safety of our guests and team members, Sonesta hotels require guests to wear face coverings in all indoor public areas.
  • Entrance: Main entrance doors lock at 12am and guests arriving after this time will need to call the main number of the hotel for Security to provide access.
  • Limited-contact check-in and check-out.
  • Guests and employees will always maintain 6-feet or social distancing.
  • Limited number of guests on all of our elevators, and guests must sanitize hands prior to riding the elevator.
  • Social distancing must also be maintained in all public spaces; lobby, restaurants and fitness center.
  • We are not currently providing housekeeping service during your stay. We can make arrangements to provide clean linens and towels on request.
  • Additional towels, linens and non-essential items (laundry bags, pen, paper, etc.) that have been removed from your room are available upon request.
  • The following outlets are operating with a limited menu and adjusted hours:
Grab n Go Breakfast (Starbucks) 6:30am - 10pm, daily
Food For Thought Restaurant & Bar Monday - Friday, 5pm - 9pm
24 Hour Market Daily

 

We look forward to welcoming you on your next trip to Charlotte!

 

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During these challenging times, tell us how we’re doing to help you Stay Safe with Sonesta: (888)SAFE-050 or staysafe@sonesta.com.