Sonesta Hotel Valledupar Receives GHL Service Award

During the February GHL Management Conference held in Bogotá, the Sonesta Hotel Valledupar received the 2010 Guest Satisfaction Award. This award is given to one hotel managed by GHL at its annual conference.  The award is based on responses to guest comment cards offered to each guest at the conclusion of their stay. 

General Manager María Fernanda Villabona Hernández shared the award with her team at the hotel upon her return to Valledupar after the conference.  She expressed her joy and pride that their enthusiasm at work and genuine personal service offered to their guests was reflected in surveys completed by their guests. hroughout 2010, under the guidance of both the general manager and quality coordinator, the hotel team worked hard to achieve guest satisfaction, providing the best possible service and immediately owning and resolving any difficulties that might arise in any area of the hotel. 

"The commitment of my team is even greater today because we have had the privilege to win this award - in a way, awarded by our own customers," Villabona said. "We will do our best to always provide exceptional service and a welcoming smile to all our customers so they return to Sonesta Hotel Valledupar."

GHL Hotels, which has handled Sonesta Hotels in Peru since 2005, owns and operates hotels throughout South America. With over 40 years experience in the hospitality industry, GHL currently operates 39 hotels in Colombia, Chile, Peru, Ecuador and Panama, including 13 Sonesta hotels in Peru, Chile and Colombia.

The Sonesta Hotel Valledupar has 108 rooms with first class facilities, business center full-service restaurant, lobby bar, room service 24 hours, concierge, Wi-Fi throughout the hotel, pool , gym, meeting rooms accommodating up to 300 guests, and an executive floor with breakfast daily. The hotel is next to a new shopping center and is the first full service hotel available in Valledupar.

The Sonesta Collection is a distinctive international collection of luxury hotels, resorts and cruises. Every property reflects the energy, style and spirit of its location. Locally inspired and artfully presented cuisine, luxurious accommodations and passionate personal service create an authentic and memorable guest experience. Discover the Sonesta Collection in Boston, New Orleans, Miami, San Martin (2), Chile (3) Colombia (4), Ecuador, Peru (7) and Egypt (13). Opening soon in: Panama City, Panama; Villavicensio, Colombia and San Carlos, Mexico. Visit Sonesta.com, m.sonesta.com, 800.Sonesta or call (800.766.3782) in the US and Canada.

* High-resolution images are available in www.sonesta.com / for all Sonesta Hotel.