Check in & Check out Hours

Remember that our check-in time is at 03:00 pm and the check-out time is 12:00 noon.

Alternative check-in and check-out times can be arranged according to availability by calling 57.1.658.5500 or to email

Early check-in is only upon request and subject to availability, with half rate fee. The check-out after the usual must be coordinated with the hotel, subject to availability with a fee of COP $ 25,000 per additional hour.

KEEP IN MIND: A valid credit card is required at check-in.  Upon check-in, guests must present their photo ID, issued by an official authority, as a precautionary measure for their own safety. All minors without exception must present their identification document.