Check in & Check out Hours
Remember that our check-in time is at 03:00 pm and the check-out time is at 1:00 pm .
The early check-in is only on request and subject to availability from 08:00 am to 10:00 am with a COP 100,000 + tax fee. Before 8:00 am full rate will be charged (booking previous night). From 10:00 am onwards it is free, subject to availability.
The late check-out must be coordinated with the hotel, subject to availability. Until 3:00 p.m. no charge, from 4:00 p.m. to 6:00 p.m., a COP 100,000 + tax fee is charged; from 6:00 pm onwards the full rate is charged.
KEEP IN MIND: A valid credit card is required during Check-in as a guarantee for incidentials. The total payment of the accommodation must be made at the time of Check in (in the case of not having bill-to-account set up with the Hotel). Upon check-in, guests must present their photo ID, issued by an official authority, as a precautionary measure for their own safety. All minors without exception must present their identification document and be accompanied by their parents or have copies of identification document and authorization of them authenticated.