Check in & Check out Hours

Remember that our check-in time is at 3:00 pm and the check-out time is at 12:00 noon

Alternative check-in and check-out times can be arranged according to availability by calling 57.5.653.5656, or writing to email reservas.sonestacartagena@ghlhoteles.com.

The early check-in is only on request and subject to availability. The check-out after the usual must be coordinated with the hotel. The late check-out has a cost of $ 24,000 pesos ($ 8 USD) per additional hour, and subject to availability.

KEEP IN MIND: A valid credit card is required at check-in.  Upon check-in, guests must present their photo ID, issued by an official authority, as a precautionary measure for their own safety. All minors without exception must present their identification document.