Stay Safe at Royal Sonesta Boston

We’d like to start by thanking you for trusting us during these very challenging times. Like you, our team is anxiously awaiting our return to all the services and experiences one could expect from a AAA Four-Diamond hotel. But until that day comes, we want you to know we are committed to making the best of the current situation, and that our top priority is to help you Stay Safe with Sonesta.  

At this time, the State of Massachusetts requires all visitors (who do not meet an exemption) to quarantine for 14 days. For more information, please visit https://www.mass.gov/info-details/covid-19-travel-order 

Full Stay Safe with Sonesta program details can be found at Sonesta.com/StaySafe, and below are highlights of how the program is being implemented at our hotel:

General Guidelines

• For the health & safety of our guests and team members, Sonesta hotels require all guests to wear face coverings in all indoor & outdoor public areas.
• Guests and employees will always maintain 6-feet of social distancing. Social distancing must also be maintained in all public spaces; lobby, restaurants, fitness center, and pool.
• Limited number of guests on all elevators and guests must sanitize hands prior to riding the elevator.

Arrival/Departure Experience

• Self-parking is available in covered parking garage adjacent to hotel.
• Limited-contact check-in and check-out experience.

Housekeeping Services

• Your guest room has been sanitized and Stay Safe with Sonesta sealed for your arrival.
• We are not currently providing housekeeping service during your stay. We can make arrangements to provide clean linens and towels on request.
• Additional towels, linens and non-essential items (laundry bags, pen, paper, etc.) that have been removed from your room are available upon request.

Fitness Center & Pool

• Pool occupancy is being limited according to state requirements. A maximum of 30 people can use the pool at any given time while social distancing.
• Fitness center occupancy is being limited according to state requirements. A maximum of 8 people can use the fitness center at any given time while social distancing.

Studio Café & Bakery

• Breakfast, lunch and dinner options daily from 6:30AM to 2PM 
• Additional to-go items are available starting at 2PM at our Front Desk

We look forward to welcoming you to Boston!

During these challenging times, tell us how we’re doing to help you Stay Safe with Sonesta: (888)SAFE-050 or staysafe@sonesta.com.