Royal Sonesta Houston Galleria

Conference Services

Conference Services Manager
We are seeking an experienced Conference Services Manager who will report to the Director of Conference Management. The ideal candidate will have a proven record managing the operation of groups within a hotel. Additionally, they will be the logistics and service liaison between convention/meeting clients and all hotel departments. Continuous follow-up with the client prior to the meeting date is needed to detail all aspects of the convention/meeting including, but not limited to, food, beverage, handling room blocks, audio/visual, transportation, activities, and billing. An extremely detail-oriented candidate with strong written and verbal communication skills, excellent interpersonal and organizational skills, and professional attitude is preferred. Ability to manage multiple tasks simultaneously in an ambitious working environment is crucial. The successful candidate must also have the ability to help manage a high quality conference department in expanding its revenue while maintaining the standard of service. Conference Services Management experience in an upscale hotel environment preferred.

Culinary

PM Line Cook
Supervises the entire food preparation staff. Supervises all cooking operations by inspecting food preparations. Plans meals and assists the Executive Chef with various assignments, i.e., pricing, menus, etc. Requisitions food and equipment and performs other related duties as well as assisting the Food and Beverage Director.

Food & Beverage

On-Call Banquet Server
Provide prompt and courteous food and beverage service to guests during banquet/catering functions. Perform pre and post shift side work; set-up, condiments, etc. Clear tables after service. Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals. (flexible shift)

Front Office

Front Desk Agent (Overnight)
Welcomes and registers hotel guests adhering to established credit policies and procedures. Checks in and out all hotel guests, assists with requests such as directions, restaurant recommendation, reservations, etc. Quotes room, rate, and availability for current and future dates. Must have a minimum of 1 year customer service experience, preferably with hotels. Flexible shift and English required. Overnight position

Guest Service Representative
1 year experience. Welcomes and registers hotel guests adhering to established credit policies and procedures. Check in and out all hotels guests, as well as assist with requests.

Housekeeping

Room Attendants
Responsibility for the cleaning and maintaining of guest rooms and public areas in accordance with established hotel procedures.

Human Resources

Director of Human Resources
As Director, you will join the executive committee as member of the leadership group providing strategic support, consultation, coaching, direction and advice on all human resource related and culture topics. Develop and manage all human resource policies and activities such as staffing, employee relations, compensation, benefits, training and employee services. Supervise two human resource professionals. Work closely with Vice President of Human Resources and corporate training team. The Sonesta portfolio is positioned for significant growth this year. Sonesta places a strong emphasis on human resources, training and development. Demonstrated track record as business partner, strategic thinking, coaching, innovation, flexibility in dealing with change, results-oriented and strong communication skills. Eight years HR generalist experience with five years in significant HR leadership roles. College degree or equivalent in experience. Bi-lingual (Spanish) preferred.