Sonesta Resort Hilton Head Island

Exempt Positions

Restaurant Manager
The Restaurant Manager will be responsible for managing all aspects of multiple full-service food and beverage outlets on a daily basis and coordinating special events. Must be knowledgeable of federal, state, and local regulations concerning health safety. Ensure that staff members are cross trained in different food and beverage outlets in order to maximize efficiencies at all times and based on business demands. Work closely with Outlet Supervisors in all aspects and plan the progression and development of Supervisors within the department guidelines. At least 1-2 years restaurant management experience in a full service outlet, fine dining restaurant, or similar setting.

Sales Manager
We are looking for an individual with a proven track record of success to help grow our sales team! Seeking a confident self-starter with an assertive selling style who will bring an entrepreneurial flair to our Hotel. The candidate will be responsible for prospecting and outside calls to uncover new business opportunities as well as grow our share of current accounts. Must have at least 2 years of experience in travel industry within an upscale/luxury hotel environment and must demonstrate a sound base of current accounts. Travel is required. This position requires excellent business communication and negotiation skills and the ability to organize and prioritize multiple tasks. Must be computer literate. This position requires a high level of professionalism, an engaging style, excellent communication skills-verbal and written, organizational capabilities and attention to detail. Experience with Delphi is helpful. College degree or equivalent in experience necessary. This position reports to the Director of Sales & Marketing.

Non-Exempt Positions

Banquet Captain
Lead the set-up and break-down and/or service and clean up of banquet functions during assigned shift. Assign work and monitor the performance of scheduled banquet staff. Provide training and corrective instructions. Work closely with Kitchen Staff to communicate speed of service, client numbers, and special requests. Participate in pre-function meeting and review all information pertinent to service and set up of group. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout. Perform other duties as assigned. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Banquet Setup and Banquet Servers
Join our banquet team as a setup associate or banquet server hosting events in Hilton Head's premier event spaces and ballroom. Previous banquet or catering service is preferred.

Breakfast Cook
AM Shifts only. Prepare meals in accordance with portion and quality standards specified in recipes. Control food usage to minimize waste. Maintain sanitation and cleanliness standards in the kitchen area to meet or exceed the state and local Health Board inspection and Sonesta requirements.

Cook
Prepare meals in accordance with portion and quality standards specified in recipes. Control food usage to minimize waste. Advise supervisor of low inventory items; assists in receiving items and taking inventory as required. Maintain sanitation and cleanliness standards in the kitchen area to meet or exceed the state and local Health Board inspection and Sonesta requirements. May assist by performing warewasher or other kitchen duties as needed. Promote team work and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Banquets, Catering, Outlets, Maintenance, and Guest Services. May occasionally interact directly with guests. May assist with other duties as assigned. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

Director of Guest Services
Direct the activities of the Front Office Areas to ensure the achievement of established quality and guest service standards and departmental revenue and profit goals. Adhere to federal, state, and local regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Bachelor’s degree in Hotel Administration, Business Administration or equivalent and 4 years guest service/hotel experience with 2 years in a management capacity, or an equivalent combination of education and experience. Must speak fluent English. Other languages preferred.

In-Room Dining Server
Provide fast and courteous service of food and beverages to guest rooms and ensure quality of food and beverage presentation per established standards. Basic reading and writing skills are required. Minimum of 6 months food service experience in an upscale atmosphere with general knowledge of restaurant operations is preferred. Previous hotel restaurant experience preferred.

Nail Technician
Provide guests with exceptional nail treatments and customer service. Main duties include giving manicures and pedicures, recommending treatments to guests, and maintaining a safe and sanitary work environment at all times. Advanced vocational training, plus one-year of experience. Must have and maintain all licensing requirements of the state of South Carolina. Must maintain excellent customer service skills in a fast-paced environment. Must have a high school diploma and speak fluent English.

Staff Accountant
Looking for a motivated individual to perform basic professional accounting duties under limited supervision to maintain control over expenses, income, assets, and liability of the hotel to ensure the security of the assets of the company in a centralized accounting environment. Primary responsibilities include Accounts Payable and General Cashier. College degree preferred. Must be detail oriented. Strong organizational skills and excellent customer services skills required.

Steward
Clean and sanitize plateware, silverware, glassware, pots & pans, and utensils. Set up work station, filling dish machine. Rinse/scrape all dishes. Operate machine. Monitor chemicals and water temperature. Sweep and mop floor. May assist with other duties. Carry/lift up to 75 lbs. Standing & moving in kitchen. Bending, stooping, kneeling. May be required to work nights, weekends, and holidays.