TripAdvisor reviews of Sonesta Coconut Grove Miami
“Events at the Sonesta Bayfront Hotel, Coconut Grove”
If you are looking for a fabulous place with great service and amazing views, book your event at the Sonesta Bayfront Hotel, Coconut Grove. The catering department is extremely easy to work with and are very helpful. The food is delicious! We had a company event and everything went very well!!! We will definitely be back next year!!
~ Nory C., CarePlus Health Plans, Inc., Doral, FL
“Wonderful hotel for group meetings”
Another great experience at the Sonesta Bayfront Hotel. The hotel staff, especially Frank Ruiz, John Avellino and Omar were wonderful to work with. I am looking forward to the Sonesta hosting another seminar in December 2014!
~ PJR, Boston, MA
"Sincerest THANK YOU "
Jammie: On behalf of all of us at the Terra Group, we would like to extend the most sincerest THANK YOU for making our holiday party a memorable and exceptional night. I cannot begin to express how amazing it was to deal with you and how easy you made this entire process for us. I commend you and your staff for your exceptional service and your excellent food and wish you and your close ones a very Merry Christmas and Happy New Year!
I honestly can’t thank you enough!
~ Sandra R, Miami, FL
"Our Event in Miami"
We had a fabulous experience at the Sonesta Bayfront in Coconut Grove! We flew our colleagues in from all over the world, 45 of us to be exact, and had a perfect experience from check-in to departure. The meeting room was exactly what we needed, set up and equipped to cater to all of our needs. Speaking of catering-the food was off the charts! The staff was beyond helpful and if I may, I would like to mention Jammie and Carmen as two points of contact that made the entire experience smooth from start to finish. Many Thanks!
~ Lauren F, New York City, NY
“Work Event a Success!”
I recently hosted our annual Women's Forum at the Sonesta Coconut Grove. The venue fit perfectly for what we needed. The staff was very helpful, the food was amazing and the accommodations were a good fit for our group. I could see a hotel room renovation in their future, but the rooms were clean and served their purpose. They were very flexible to help fit everything into our budget. We will definitely consider this property again for our next event in the Miami area.
~ Berms 1919, Atlanta, GA
During my stay of 5 nights at the Sonesta Bayfront Hotel, we were very well cared for. The rooms are very comfortable and well appointed.
The service in the restaurant and during our conference was excellent, with superb food and great variety.
I thoroughly recommend this hotel for either business or pleasure with many facilities to enjoy.
~ Jane S, London, United Kingdom
"Conference venue - very professional, friendly and hospitable"
Recent scientific conference was held at this wonderful Miami location near Biscayne Bay in Beautiful Coconut Grove. The staff was very professional and easy to work with; very friendly and hospitable environment. Omar and Frank were excellent, contributed to making our entire stay very successful; attendees were very happy and pleased. The Sales Team, Catering and Conference Services and AV Services were awesome; ensured that all our needs were addressed and met. Highly recommend!
~ EDM732013, Miami, FL
Wonderful service! Very attentive and ready to help with whatever was needed.
Omar and Frank from the catering department were amazing! The whole event ran very smoothly and it was mainly due to the help of all the staff at the Sonesta Bayfront Hotel!
Thanks Omar and Frank!
~ Laura R, Miami, FL
Our group was treated so well by everyone at the Sonesta Bayfront hotel. From Alice, Ebru, Benjamin, John and Stephen, to Omar, Frank, Jose and Manuel in the meal room, everyone went above and beyond to take care of our team's needs. Thank you for looking after us so properly.
~ LA Galaxy - MLR90746, Carson, CA
I just attended my 40th Class Reunion at this hotel. We had our reunion on the eight floor, which had a large balcony adjacent to it. The hotel was beautiful and the views were awesome. While I did not stay as a guest, my fellow classmates raved about their accommodations. In general the hotel was priced right, according to them, and in the midst of many restaurants and attractions in Coconut Grove, which is a very touristy area of Miami, Florida.
~ Greg Jenkins, Miami, FL
“Exceptional Service. Just Simply Awesome”
I get to stay in a LOT of hotels and I can honestly say I have never stayed anywhere that has given me such great service. I have been lucky enough to stay here a number of times but this trip was the first in about 2 years. STILL THEY REMEMBERED I HAD STAYED THERE.
The location is great. Situated in Coconut Grove with fantastic views out across the bay, and close enough to downtown Miami for when you want to hit the party town. Check in smooth and efficient and when I needed something, nothing was too much trouble.
The rooms are great. Comfy and with all the amenities you need. I was on the 21st floor with views out towards Miami. This trip was 12 great nights where me and my team were looked after EXCEPTIONALLY well.
We were looked after by the lovely restaurant and conference staff, Omar, Jose and Manager Frank Ruiz. The latter being my hero. I hope I look that good and have that much energy when I am his age. He and his team worked tirelessly to look after us making sure we wanted for nothing. Thanks to all of them. As I said, simply awesome.
~ Martyn P, Gypsy
“Sonesta BayFront July 2013”
Recently stayed here five (5) days for a business conference (company: Panalpina, Inc.). Was thoroughly impressed with the hotel, its cleanliness, the location, the food and especially the very friendly staff. Special call out for Frank, and Gerladine working with our group on the 8th floor meeting rooms and restaurant; they worked hard and was extremely friendly with everyone.
~ Danny S, Austin, TX
“The best hotel all around!!!”
Just returned from a week at The Sonesta where we had out company's sales training. Have one negative comment and that is the elevators are slow. That's how perfect the hotel is. The food was delicious for a hotel, every meal was freshly prepared. The service was above outstanding - Frank Ruiz was so helpful and amazing. He treated each one of us with respect and couldn't do enough for us. A+ service. The hotel is situated right on the bay - cant ask for a better location. We will be back again to work with the hotel on our training accommodations, real soon. Thank you to Ebru & Alice from the sales team for making our training a great success.
“My 30th Palmetto Senior High School Reunion held here”
It's a beautiful hotel in downtown Coconut Grove. The rooms are really nice and they have ample space for a reception. The location is perfect for walking around Coconut Grove, where there are more shops, bars and restaurants to keep the average busy. You are also very close to Brickell Avenue, Key Biscayne, Downtown Miami. Perfect spot for getting to know Miami.
~ MonaSellsKeysHomes, Key Largo, FL
We attended a family brunch here. Hotel is pretty and friendly. The food and atmosphere wonderful. There was a variety of foods including an omelet station, fresh pastries and various breakfast treats. I'd stay here next time I'm in the area considering my 2 hour experience. Pretty views, convenient parking and a great location. Family that stayed at this hotel enjoyed its amenities and rooms.
~ DMZ56, Pawling
“Great Service, excellent location”
We had a business event during mid-April; all meeting activities were conducted at the Biscayne Ballroom. The ballroom was always impeccable arranged and it was always ready ahead of time. All meals were provided at the Grove Ballroom, the quality of the food was excellent, and they offered a different type of cuisine every day. We were very amazed with the service provided by the Ballroom crew; they were out of their way to service our group, very friendlies and always available to help. Special recognition to Frank Ruiz and Omar, they were above and beyond to make us feel good and enjoy an exceptional hospitality.
~ PGarcia00, Miami, FL
“Awesome Banquet Facilities and Staff”
We've held a meeting here twice now and the food, staff and accommodations have been wonderful. The rooms are lovely, especially those facing the pool and bay.Highly recommend the Sonesta Bayfront.
~ Nisny, Sonoma, CA
“Top rate staff, great meeting space, and wonderful views!”
I recently held a 3 day Forum with high level municipal officials from around the country at the Sonesta. I received nothing but the best service from the entire staff. From pre-planning to final execution-all went smoothly. We used the Peacock and Bay room for meeting space and the group felt like it was treat to have such great views and access to terraces! The room was well dressed and no issues with a/v. The food was amazing at all times. Frank ( recently awarded 2012 employee of the year!), Jose, and Omar were beyond responsive and helpful. Truly first class service. Frank would even ensure my vegan attendee had her meals made to order. I would be remiss to not also mention Ebru, Alice, Alex, and Nathan. They were also responsive, flexible and a joy to work with throughout the entire event. The group I work for is a picky bunch and I did not receive not one complaint or issue-nothing but compliments! The location was ideal for a meeting as its near Coco Walk and a cab ride from South Beach. The facilities and restaurant were also really good. Front desk staff was also helpful and free wifi throughout the building is great. I have encountered hotels that only provide wifi for an exorbitant price which is ridiculous. I did not experience any noise issues and in fact Alice ensured that any potential work be held until our meeting was done. I personally find this hotel to be an excellent place for business and play. Given my line of work, I am hard to please and I am pleased. I would come for a personal stay as well.
~ QMickie, New York City, NY