Sonesta Maho Beach Resort & Casino - Sint Maarten


Guest Satisfaction Survey


As a valued guest of the Sonesta Maho Beach Resort and Casino, your opinion is very important to us. Please complete the following questions regarding your recent stay to help us improve our customer service.
0 :
1.   How likely is it that you would recommend the Sonesta Maho Beach Resort & Casino to a friend or colleague who may be visiting St. Maarten? 
Extremely Likely
Very Likely
Somewhat Likely
Not at all Likely
2.   What could we have improved that would have increased the likelihood that you would recommend the Sonesta Maho Beach Resort & Casino to a friend or colleague? 
 
3.   Please rate us in the following areas: 
(1-Fair, 2-Good, 3-Very Good, 4-Excellent)
 
    1   2   3   4 N/A
The Hotel Overall
Reservations
Front Desk
Doorperson
Bellperson
Laundry Service
Telephone Service
Lobby Internet Access
TV Reception
Room Cleanliness
Room Comfort
Fitness Center
Business Center
Concierge
Pools
Spa
    Additional Comments
4.   Please rate us in the following Dining and Entertainment areas: 
(1-fair, 2-good, 3-very good, 4-excellent)
 
1.  The Point Restaurant
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
2.  Latitude Bar
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
  Atmosphere
  Quality of Beverages
3.  In-Room Dining
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
4.  Palms Grill Restaurant & Bar
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
5.  Ocean Terrace Restaurant
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
6.  Oasis Bar
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
  Atmosphere
  Quality of Beverages
    Additional Comments
5.   Your Name
6.   Email address
7.   Dates of Stay
8.   Room Number
9.   Phone number
10.   Reason for visiting? 
Leisure
Business
Convention/Meeting
Wedding
Other
11.   Would you like us to contact you regarding your feedback?   
Yes
12.   Would you like us to occasionally receive emails with news and specials from our St Maarten resorts? 
We do not share email addresses with anyone and unsubscribing is easy.
Yes