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Guest Satisfaction Survey

0 :
1.   How likely is it that you would recommend the Sonesta St. George Hotel Luxor to a friend or colleague who may be visiting Luxor? 
Not at all Likely
 Extremely Likely
 Very Likely
 Somewhat Likely
2.   Guest Last Name
3.   Please rate us in the following areas: 
(1-Fair, 2-Good, 3-Very Good, 4-Excellent)
 
    1   2   3   4 N/A
The Hotel Overall
Reservations
Front Desk
Doorperson
Bellperson
Laundry Service
Telephone Service
Room Cleanliness
Room Comfort
TV Reception
Fitness Center
Concierge
Pool
Spa
    Additional Comments
4.   Guest First Name
5.   Please rate us in the following Dining and Entertainment areas: 
(1-fair, 2-good, 3-very good, 4-excellent)
 
1.  Serapis
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
2.  Lotus Café
      1   2   3   4 N/A
  Atmosphere
  Quality of Beverages
  Selection and quality of food
  Quality of service provided by staff
3.  Beban
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
4.  Miyako
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
5.  Aladdin
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
6.  Jeb’s Pool & Swim-up Bar
      1   2   3   4 N/A
  Atmosphere
  Quality of Beverages
  Selection and quality of food
  Quality of service provided by staff
7.  Nile Pantoon
      1   2   3   4 N/A
  Atmosphere
  Quality of Beverages
  Selection and quality of food
  Quality of service provided by staff
8.  Nobles Lounge
      1   2   3   4 N/A
  Atmosphere
  Quality of Beverages
  Selection and quality of food
  Quality of service provided by staff
9.  In-Room Dining
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
    Additional Comments
6.   What could we have improved that would have increased the likelihood that you would recommend the Sonesta St. George Hotel Luxor to a friend or colleague? 
 
7.   Dates of Stay
8.   Room Number
9.   Reason for visiting? 
Leisure
 Business
 Convention/Meeting
 Wedding
 Other
10.   * Email: