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Guest Satisfaction Survey

As a valued guest of the Sonesta Great Bay Beach Resort and Casino, your opinion is very important to us. Please complete the following questions regarding your recent stay to help us improve our customer service.
0 :
1.   Please rate us in the following Dining and Entertainment areas: 
(1-fair, 2-good, 3-very good, 4-excellent)
 
1.  Molasses International/Caribbean Restaurant
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
2.  Anchor Swim-Up Bar
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
  Atmosphere
  Quality of Beverages
3.  La Cucina Eatery
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
4.  Bay View Bar
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
  Atmosphere
  Quality of Beverages
5.  Lobby Bar
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
  Atmosphere
  Quality of Beverages
6.  The Living Room Bar & Lounge
      1   2   3   4 N/A
  Selection and quality of food
  Quality of service provided by staff
  Atmosphere
  Quality of Beverages
    Additional Comments
2.   Your name
3.   What could we have improved that would have increased the likelihood that you would recommend the Sonesta Great Bay Beach Resort & Casino St. Maarten to a friend or colleague? 
 
4.   How likely is it that you would recommend the Sonesta Great Bay Beach Resort & Casino to a friend or colleague who may be visiting St. Maarten? 
Extremely Likely
 Very Likely
 Somewhat Likely
 Not at all Likely
5.   Please rate us in the following areas: 
(1-Fair, 2-Good, 3-Very Good, 4-Excellent)
 
    1   2   3   4 N/A
The Hotel Overall
Reservations
Front Desk
Doorperson
Bellperson
Laundry Service
Telephone Service
Room Cleanliness
Room Comfort
TV Reception
In-room Internet Access
Fitness Center
Business Center
Concierge
Pools
Tennis Court
Activities Center
Dive Center
    Additional Comments
6.   Dates of Stay
7.   Room Number
8.   Phone number
9.   Reason for visiting? 
Leisure
 Business
 Convention/Meeting
 Wedding
 Other
10.   Email address
11.   Would you like us to contact you regarding your feedback? 
Yes
12.   Would you like us to occasionally receive emails with news and specials from our St Maarten resorts? 
We do not share your email address with anyone and unsubscribing to our newsletters is easy.
Yes