Our personal service extends beyond guest relationships to our relationship with franchisees, owners and employees. With Sonesta, our partners come first. We understand an owner's priorities because we are owners ourselves. Sonesta offers a full range of services to both franchised and managed hotels; including close contact with senior executives, revenue management and distribution consulting, training and purchasing. We have focused on building strong customer relationships especially with meeting planners, travel agents, tour operators and charter companies.
“We have been Sonesta’s partner in Peru since 2005, and have enjoyed a very beneficial relationship with Sonesta as our franchisor. In fact, we have doubled the Sonesta portfolio in Latin America, opening additional hotels under the Sonesta flag in both Chile and Colombia this year,” said Andres Sanchez, director of development for GHL Hoteles.