Sonesta Coconut Grove Miami

Reservation Policies

Check-in time: 3:00 p.m.

We will attempt to accommodate guests arriving earlier than 3:00 p.m. as quickly as possible. If a guest requests an early morning arrival, early check-in is guaranteed by reserving the room for the prior evening and incurring an extra night's charge. If a group arrives together, the resort will accommodate guests as rooms become available. Special arrangements may be made with the convention services manager for proper reception and luggage storage.
 

Check-out time: 12:00 noon

We are fortunate that the hotel often achieves very high occupancy, so we must adhere to a check-out time 12:00 noon. Late check-outs are based on availability. Anyone checking out after 12:00 noon may incur a late check-out charge. Anyone checking out between 1:00 p.m. and 6:00 p.m. may incur a half-day charge. Anyone checking out after 6:00 p.m. will incur a full-day charge. If a guest finds it necessary to check out after 12:00 noon on the day of departure, arrangements can be made with the bellmen or front desk for luggage storage until he/she is ready to depart. Special group arrangements may be made with the convention services manager.
 

Rooming List

All reservations received by rooming list are guaranteed to the master account. When possible, please provide arrival and departure times to facilitate check-in and check-out.
 

Reservation Procedures

All reservations must be received four weeks prior to your group's arrival unless otherwise agreed to in writing. Reservations received after the cut-off date will be confirmed on a space-and rate-available basis. All reservations received by rooming list are considered guaranteed. No-shows will be charged to the group's master account.
 

Cancellation Policies (excludes non-cancellable advance pay reservations)

Reservations may be canceled up to 24 hours prior to arrival. If cancellation occurs within 24 hours of arrival, the hotel reserves the right to charge one night's room and tax.

During peak season and special event dates, a two-night deposit is required at the time of booking for guarantee. A 21-day cancellation policy is in effect during this time.
 

Credit Cards

American Express, Diners Club, VISA, MasterCard, and Discover Card credit cards are accepted as payment.