On-Call Banquet Server
Prepares function rooms for banquet events; sets tables and place settings. Serves food & beverage to guests during banquets functions. Ladles soup, tosses salads, portion pies and desserts, brews coffee. Garnishes and decorates dishes prior to serving. Clears and resets tables at the conclusion of each course. High school degree preferred. Prior hotel and/or banquets experience. Detail oriented. Must be able to push and / or lift 40 lbs. English required.
Line Cook 3
Responsible for full set up and preparation of hot food items for restaurants. Assists Restaurant Chef with organization and sanitation of main kitchen including walk-ins & freezers. Control quality and consistency of all food served. Insure that station or relevant prep list is set in a timely manner. Assists in controlling food costs. Demonstrates knowledge of all food items produced by an assigned station. Handles and stores food properly and safely. Produce all orders consistently, quickly, and in accordance with established quality standards. Demonstrates safe and competent use of all tools: knives, pots, pans, stoves, ovens, grills, slickers, steamers, etc. Demonstrates knowledge of all basic techniques: sauté, braise, poach, grill poele, fry, steam, etc. Dress in the full appropriate uniform at all times. Respect scheduled hours of work and have all exceptions to these scheduled hours approved by a manager. Demonstrate respect for fellow associates, equipment, and customers. Helps assist in other areas of kitchen when not busy.
Responsible for the repair, maintenance, upkeep and replacement of the property’s cosmetic materials (interior/exterior painting, patching of woodwork and furniture refinishing), in accordance with hotel standards. Assists in other areas of Engineering as assigned.
Food & Beverage
Sets tables and pantry station for the shift. Assists servers with water, bread and butter service and any other assistance. Assists with clearing and resetting of tables at conclusion of each course or meal. Sets up and breaks down buffets as needed. High school degree or equivalent. One year restaurant experience preferred. English required.
Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Submit to engineering & management work orders for painting, repairs, furnishings, relocation of equipment, and reallocation of space. Maintains cost control systems for linen inventories and cleaning supplies. Maintains productivity and labor cost goals. Assists Director of Housekeeping in supervising housekeeping staff. Other related duties. Minimum 2-3 years of hotel housekeeping experience. Must posses at least 1 year of management experience. Experience with payroll, scheduling and training employees. Excellent verbal and written skills required. English required, bilingual preferred.
Room Service Server
Serves meals to guests in their room. Timely, proper set-up/delivery and in-room service of all room service orders (in accordance with Sonesta performance standards). Reports guest comments (positive and negative) to supervisor. Gets involved in corrective actions. Previous Room Service hotel experience preferred. Able to push or lift up to 50lbs. English required.
Expected to greet guests at initial contact. Present menu, answer questions, and make suggestions regarding food and service. Take guest orders properly and promptly. Write all orders on check legibly. Ring all Food and Beverage items and settle guest’s check. Relay guests orders to the kitchen, serve courses from kitchen and service bars. Must use correct service procedures. Observes diners during service to respond to any additional requests and to determine when their meal has been completed. Perform other services as determined by establishment’s size and practices. Completes all closing duties, including proper breakdown of dining room. Set up dining room with clean and polished equipment. Previous server experience required. Must speak English.
Panorama Restaurant & Sky Lounge
Mixes all beverages for guest and wait staff, utilizing beverage control systems as specified. Secures all liquor and bar supplies and completes storeroom requisitions. Performs daily inventory of beer, liquor, wine, water, juices, etc. Other related duties. High school degree or equivalent. Minimum 1 year experience as a Bartender required; English required.
Maintain the appearance, organization and cleanliness of the pool deck. Provide great customer service to our owners and guests by assisting with towels, chairs and any additional items requested. Verify owner and guest information for pool access. Must be able to communicate in English, previous pool attendant experience preferred
The Group Sales Manager will be responsible for managing, prospecting and penetrating accounts from designated regions and/or markets. The Manager must meet or exceed sales goals, solicit new group business and develop existing accounts. Minimum of 4 years of hotel sales experience required. Must be proficient in Microsoft Office and have excellent communication skills. Bilingual a plus.
Sales & Marketing
Business Travel Sales Manager
To meet or exceed Individual Business Travel “plan” by soliciting new Individual Business Travel accounts and manage existing accounts for maximum yield. Sell guest rooms and services to transient market customers through corporate accounts, consortia, national accounts, travel agencies and individual travel. Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, site inspections, entertainment, mailings, networking) to ensure maximization of revenue in order to achieve and/or exceed budgeted transient revenue goals. Build and maintain quantifiable relations in the local market. Attend trade shows, community events, industry meetings, sales trips and blitzes. Develop and maintain knowledge of market trends, competition and customers. Individual will prepare and present effective status and period end reports, maintain well-organized documentation and coordination of customer service requirements with hotel operations staff as appropriate. Candidates must have a inimum of 2 years of hotel sales experience required. Must be proficient in Microsoft Office and have excellent communication skills. Bilingual a plus.